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  • 1.  Smudge marks from moving blankets on piano case

    Posted 08-21-2014 16:40
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    This message has been cross posted to the following Discussions: CAUT and Pianotech .
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    I recently used a national piano moving service to move a 4 year old Steinway O from San Diego to New York (Great Neck,Long Island).  There were 4 movers involved and the company came with a good dealer referral and seemed very professional. I was not in San Diego to see the piano picked up. First mover (SAn Diego to LA) took inventory, wrapped and moved the piano and kept in in a climate controlled facility for about a week.  Next came two national moves with a change of truck in the middle location, then a local move to Long Island.  The time between the first pickup and delivery was under 4 weeks   The client noted 'smudges' on the case 'as if a cat had walked on the piano'.   She was not able to remove the smudges with elbow grease and a cotton cloth.  I live across the country and so we are only able to communicate via pictures.  The moving company is not liable for 'blanket mark's' according to their contract.     So I am trying to figure out how to fix this problem and the approximate cost?  This is a first for me.  Please share your knowledge.  Also a reliable piano technician/ re-finisher  who can provide an estimate and do the necessary work.  Thanks
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    Debra Feiger
    RPT
    Moscow ID
    619-991-0993
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  • 2.  RE: Smudge marks from moving blankets on piano case

    Posted 08-21-2014 19:14
    A local refinisher can probablt remove those with a light rubbing out with gray Scotch Brite.

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    Regards,

    Jon Page


  • 3.  RE: Smudge marks from moving blankets on piano case

    Registered Piano Technician
    Posted 08-21-2014 21:53
    Debra,
    First, it is necessary to know what finish is on the piano, lacquer or polyester, or something else.
    The best advice you can get is from Ruth Zeiner of Allied Piano.  215-491-3045,  or 888-622-7426.  She has taught many classes and will know someone in the area who can handle the job.  With Feiger, Geiger and Zeiner we should get something going.

    Jim Geiger