Pianotech

  • 1.  Schaff Piano Supply

    Posted 05-31-2018 17:37
    I'm not able to log on to Schaff right now. I called and got the machine saying they were closed for the holiday. I thought even if the office was closed that I could still log on to the webstore. Could someone else check on this for me? Just to see if the problem is on my end. Thanks!

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    "That Tuning Guy"
    Scott Kerns
    www.thattuningguy.com
    Tunic OnlyPure, TuneLab & Easy Piano Tuner user
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  • 2.  RE: Schaff Piano Supply

    Posted 05-31-2018 17:46
    Scott,

    I got on just fine.  Maybe reboot your router per FBI alert?



    Original Message


  • 3.  RE: Schaff Piano Supply

    Posted 05-31-2018 18:34
    Thanks James. I had rebooted my router before but I just did it again and that didn't help. Hmmm...😕  What's really weird is I had just placed an order with them and that went fine. I've tried my phone and two computers now with the same results.😣

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    "That Tuning Guy"
    Scott Kerns
    www.thattuningguy.com
    Tunic OnlyPure, TuneLab & Easy Piano Tuner user
    ------------------------------

    Original Message


  • 4.  RE: Schaff Piano Supply

    Registered Piano Technician
    Posted 05-31-2018 18:23
    They are moving this week. They might have everything shut down. Try again next week.

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    Willem "Wim" Blees, RPT
    Mililani, HI 96789
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    Original Message


  • 5.  RE: Schaff Piano Supply

    Posted 05-31-2018 18:38

    They are moving this week. They might have everything shut down. Try again next week.
    Willem Blees,  05-31-2018 18:23
    Aha! Thanks Wim. I'll do that, although that doesn't explain James being able to log on...oh well.

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    "That Tuning Guy"
    Scott Kerns
    www.thattuningguy.com
    Tunic OnlyPure, TuneLab & Easy Piano Tuner user
    ------------------------------

    Original Message


  • 6.  RE: Schaff Piano Supply

    Posted 05-31-2018 19:06
    I got the memo via e-mail on May 16:
    ~~~~~~~~~~~~~~~~~~~~~~
    Dear Valued Customer, 
    We will be closed on May 30th and will reopen on June 4th.  We are relocating our warehouse and offices to a new facility in Lake Zurich.  Our last shipping day will be May 29th.  We will do our best to ship as many orders as possible on the 29th.  Please try to anticipate your needs and get your orders placed within the next 2 weeks.  We apologize for any inconvenience this may cause.  We value you, our customer, and will do our best to take care of your needs.
    Sincerely,
    Rob Johnson
    President
    Schaff Piano Supply Company
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    They also sent their new address:

    Schaff Piano Supply

    1370 Ensell Road

    Lake Zurich, IL 60047



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    Regards,

    Jon Page
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    Original Message


  • 7.  RE: Schaff Piano Supply

    Posted 05-31-2018 20:52
    Thanks Jon! Ya know, now think about it I think I got that email and just blew it off. Oops 😒🙄

    ------------------------------
    "That Tuning Guy"
    Scott Kerns
    www.thattuningguy.com
    Tunic OnlyPure, TuneLab & Easy Piano Tuner user
    ------------------------------

    Original Message