The difficulty you are experiencing may have something to do with this:
https://www.irishtimes.com/business/manufacturing/facing-the-music-how-china-is-buying-germany-s-piano-industry-1.2621028https://pianopricepoint.com/pearl-river-and-schimmel-alliance/So perhaps you need to contact Pearl River. . .
You might also contact Zhi-Wei Huang, RPT of the San Francisco Chapter. He may have some ideas for how to get the help you need.
Let us know what you learn - might come in handy down the road.
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[Barbara] [Bernhardt]
[Piano Technician/Co-Owner ]
[GF Music, LLC]
[Montrose] [CO]
[(970)209-8817]
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Original Message:
Sent: 03-30-2018 12:21
From: James Johnson
Subject: Schimmel Service
I have been contacting Schimmel by e-mail regarding a replacement fall board damper, but no response. Several tries have failed. Does anybody know anyone here in the U.S. that has a responsibility for Schimmel parts replacements?
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James Johnson
Rancho Murieta CA
530-677-8225
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