I just did an action bracket replacement last week.
"I do not think you can stock up on the brackets and I believe you have to give them the serial number of the piano that needs the brackets."Correct.
"The cracked brackets are a silver color and the cracks can be visible or barely visible."Correct. OR they can be visually cracked to smithereens!
"Use caution when removing the action from the piano and do not lift the action by the hammer rail or action brackets or you will be sorry."CARN good advice!!!
"
I am not sure what the status is but at one time there was a two month backorder."Mine were processed fairly quickly - no more than two weeks after request.
" If you are lucky no one before you has attempted to regulate the piano...."
Yeah, I wasn't so lucky......... :-( But hey, I charged her! :-) Whole process - replace brackets and touch-up regulation (capstans and let-off) took me two hours. Low bass let-off dowels had to be turned 4-1/2 full turns to get let-off up about where it should be.
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Terry Farrell
Farrell Piano Service, Inc.
Brandon, Florida
terry@farrellpiano.com813-684-3505
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Original Message:
Sent: 03-30-2018 13:44
From: James Kelly
Subject: Young Chang and availability of action brackets.
I do not think you can stock up on the brackets and I believe you have to give them the serial number of the piano that needs the brackets.
The cracked brackets are a silver color and the cracks can be visible or barely visible. Use caution when removing the action from the piano and do not lift the action by the hammer rail or action brackets or you will be sorry. Keep in mind you will need to drill some new holes on the key frame and also will need to adjust the action spread. I have some directions if anyone needs them. I am not sure what the status is but at one time there was a two month backorder. It would be nice if YC could send everyone 2 sets so you always had a set- maybe in the interest of good customer relations they would adopt such a practice. There is NO WARRANTY reimbursement so the customer has to pay you for the procedure. If you are lucky no one before you has attempted to regulate the piano....
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James Kelly
Pawleys Island SC
843-325-4357
Original Message:
Sent: 03-30-2018 12:10
From: James Johnson
Subject: Young Chang and availability of action brackets.
I am having zero luck contacting Young Chang regarding ordering a new set of action brackets. They told me about a year ago that they were back ordered. All consequent attempts to contact them via e-mail or phone have failed. My customer's grand is unplayable and she'e getting upset with me and with Young Chang. Does anybody know what's going on with YC. Are they even in business anymore?
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James Johnson
Rancho Murieta CA
530-677-8225
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