I'm actually hopping over Jim's last post, just to try to keep these things in some sort of time line.
Posted by Nate Rayburn on 6/25 -
Hi All,I have a customer with multiple pianos in a commercial building where we see humidity changes from the 5% range to the high 60% range. The last tuning was done in the dry range, and they're asking me to do a warranty tuning because (SURPRISE!!!) the piano went out of tune. They're also asking me to install a Dampp Chaser. I've already spun my wheels with them as hard as I politely can towards some humidity control in the room.My question is:Would a Dampp Chaser do more harm than good? If you've got a 10mm spruce sheet like the soundboard with a 45% humidity on one side and 5% on the other, doesn't that cause some problems? I've installed lots of Dampp Chasers and it's a GREAT product, but I'm interested to hear whether you guys think it's appropriate in this situation.A slow Sunday perhaps? Why else go out of my way to step in it?
First, to revisit Nate's original post and question. From the outset, the real problem(s), having nothing really to do with humidity, are made manifest.
- We are left tantalizingly wondering at the nature of a client with multiple pianos in a commercial building.
- Are these new or rebuilt pianos?
- What is the nature of the relationship with the client that would lead them to imagine that a warranty tuning is a reasonable expectation?
- What level of enlightenment does the client possess to request A Dampp Chaser?
- 'Multiple' pianos would entail multiple Dampp Chasers.
But mostly:
- "… spun my wheels with them as hard as I politely can…"
How many 'multiple' pianos does this account have to have to coerce such deference?
As for paragraph #2 – I'll edit it to the salient questions:
Would a Dampp Chaser do more harm than good? …I'm interested to hear whether you guys think it's appropriate in this situation.
My response, completely apart from the fascinating discussion that has ensued since Nate's original posting, is: Yes, and No.
More harm than good, but not to the piano. To Nate. Given what we can assess of this client, their expectations will not be met, and they will blame Nate. For that reason, simply complying with the request is, in fact, inappropriate.
But my trouble making is what follows:
This thread bifurcated into two interesting sub-threads, each of which is deserving of its own focus –
- The mechanics and effectiveness of the DamppChaser system
o A sub-thread to this would be our obligation to frame such discussions in a way that does not gratuitously undermine the reputation of a supplier that has demonstrated years of support to both the trade and improvements to the product.
- The function of front-segment mechanics in tuning stability - providing links or citation to previous discussion would be helpful.
Trouble: I'm starting two threads, once on each of the above topics. If there's genuine interest in expanding on these, or citing previous information, this would hopefully make it easier to find, leaving us freeer to follow up on Nate's specifics.
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David Skolnik [RPT]
Hastings-on-Hudson NY
917-589-2625
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Original Message:
Sent: 06-27-2021 13:20
From: Jim Ialeggio
Subject: Dampp Chaser, extreme humidity changes?
To clarify, I am mostly talking about grands in my posts. I've stopped servicing uprights almost entirely, and really don't think about them much in my data. The few non DC uprights I service once a year, though, are stable as per the grands, but I have much less data re uprights.
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Jim Ialeggio
grandpianosolutions.com
Shirley, MA
978 425-9026
Original Message:
Sent: 06-27-2021 12:41
From: Peter Grey
Subject: Dampp Chaser, extreme humidity changes?
My experience has been slightly different in that I have found HUGE improvement in stability in virtually (repeat virtually...not 100% universal) every upright piano I have installed a system in (provided of course that it is maintained as designed and not attempting to compensate for 40% - 80% swing range in humidity).
In grands (due to their more open nature) the control is far less effective. Other compensatory measures must be taken to enhance its effectiveness as has already been discussed. However I have observed excellent results by adding a room humidifier in the vicinity of the piano. Again, if regularly attended to this can make a HUGE difference overall.
Additionally, if in discussion with the client, I detect that 1) They are not likely to maintain the system as needed, and/or 2) They tend to view the system as a panacea to solve all their piano problems (including tuning), or 3) some other disqualifying factor, I will not move forward with recommending the system's installation. I have learned pretty much to pick my battles, and this is one I choose not to have.
There is one more thing I'll tackle in a subsequent post.
Pwg
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Peter Grey
Stratham NH
603-686-2395
pianodoctor57@gmail.com
Original Message:
Sent: 06-27-2021 09:41
From: David Weiss
Subject: Dampp Chaser, extreme humidity changes?
Jim, thank you for the excellent post. Lever technique and tuning pin movement are critical.
I once was a proponent of PLS but now I am reluctant to recommend one. Very simply, I don't see significant changes in stability after installing a system. Sometimes I see no change at all, other times it is minimal.
I do often see significant changes in stability when a client does room or whole house humidity control. However most people won't take that step because it is too cumbersome.
David
David Weiss
Registered Piano Technician
(434) 823-9733
davidweisspiano@gmail.com
www.davidweisspiano.com
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David Weiss
Charlottesville VA
434-823-9733
davidweisspiano@gmail.com
Original Message:
Sent: 06-25-2021 10:40
From: Nate Reyburn
Subject: Dampp Chaser, extreme humidity changes?
Hi All,
I have a customer with multiple pianos in a commercial building where we see humidity changes from the 5% range to the high 60% range. The last tuning was done in the dry range, and they're asking me to do a warranty tuning because (SURPRISE!!!) the piano went out of tune. They're also asking me to install a Dampp Chaser. I've already spun my wheels with them as hard as I politely can towards some humidity control in the room.
My question is:
Would a Dampp Chaser do more harm than good? If you've got a 10mm spruce sheet like the soundboard with a 45% humidity on one side and 5% on the other, doesn't that cause some problems? I've installed lots of Dampp Chasers and it's a GREAT product, but I'm interested to hear whether you guys think it's appropriate in this situation.
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http://www.facebook.com/ReyburnPianoTech
http://www.reyburntools.com
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