Pianotech

  • 1.  Weighing Back to Work Considerations

    Posted 05-05-2020 11:24
    I live in Florida and as of yesterday our governor has given a limited green light for businesses to go back into operation. The order requires some interpretation, but I think it is clear that in-home piano service would be allowed.


    So my question is: how smart is it?

    Economic considerations:
      Income - personal reserves are limited - cash today would be nice, cash months from now will become increasingly important.
      Business - every inquiry for piano service that I say no (or not now) to, is potentially lost business forever.
      If one wishes to limit risk, one could choose to say no to new inquiries and only service regular clients – or differentiate on some similar basis.

        Personal concern - I don't want to get this coronavirus!
        Family concern - I have a responsibility to not bring home a highly infectious disease.
        Concern for professionals on the front lines, i.e. necessary workers - yes, doctors and nurses (for sure!!!), but also ancillary health care professionals, public safety personnel, grocery clerks, etc., etc. - I have a responsibility to not get infected that could (and most likely would) threaten them.
        Societal concern - I have a responsibility to just generally not be part of the problem - to not get infected and then spread that infection to others.

    I do realize that going into someone's home (where there are no kids jumping on you!) to service a piano can be low(-ish?) risk, especially if one is willing to make the effort to discuss safety precautions with the home-owners, etc.

    I gotta admit that I'm having a good deal of trouble weighing all these very real factors. Right now the rate of infections in Florida is going up. It appears our governor is not reacting in a manner consistent with CDC and FEMA recommendations,

    The CDC/FEMA guidelines state that any economic reopening must meet four conditions:

    - Incidence of infection is "genuinely low."

    - A "well functioning" monitoring system capable of "promptly detecting any increase in incidence" of infection.

    - A public health system that is "reacting robustly" to all cases of covid-19 and has surge capacity to react to an increase in cases.

    - A health system that has enough inpatient beds and staffing to rapidly scale up and deal with a surge in cases.

    I'm not sure exactly where we stand in Florida regarding the last two (although I suspect both are at least a concern), but on the first two I think we are far short of those criteria. Infections are not "genuinely low" as the infection rate continues on an upward trajectory. Nor do we have a "well functioning" monitoring system capable of "promptly detecting any increase in incidence" of infection as we do not have adequate testing or much (if any) ability to do contact tracing.

    I have had a couple calls in the past day or two with the comment  "well, now that Florida is opening up again, when can you come tune my piano".  So yeah, it is time to make some decisions. I am very curious what others who might be willing to share their thoughts might be thinking in light of the most recent scientific, economic and political developments.



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    Terry Farrell
    Farrell Piano Service, Inc.
    Brandon, Florida
    terry@farrellpiano.com
    813-684-3505
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  • 2.  RE: Weighing Back to Work Considerations

    Registered Piano Technician
    Posted 05-05-2020 12:26
    Hi Terry,

    This has been a difficult decision for me, also, for the same reasons. All of our situations are different, so it's difficult or even unwise to offer advice, but I can tell you what my final decision is and why.

    I've been tuning in empty churches only while this has been going on. That's not many tunings, but I figure the best time is now and the very worst time is right when they reopen. My decision was to wait 2 weeks after the churches started refilling (with zero tunings) and start work after that if we don't have a spike in cases. This turns out to not be simple because some of our churches are opening this coming Sunday while others are waiting for the same reasons as me. I still have to decide when to start my 2 week waiting period, but it's tentatively this coming Sunday.

    Three big differences between us is I still have an income with online lessons, I don't have a family to support, and I had a waiting list for new customers so saying "no" right now doesn't mean I'll lose that customer. This makes your decision harder than mine.

    I now wish more than ever we had connected when I was so close to you visiting my relatives. Hopefully my next trip down there won't have to wait until next year, but we'll just have to wait and see.

    Good Luck!

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    Maggie Jusiel
    Athens, WV
    (304)952-8615
    mags@timandmaggie.net
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  • 3.  RE: Weighing Back to Work Considerations

    Member
    Posted 05-05-2020 16:16
    Terry,

    Massachusetts has not 'opened up' yet (thankfully, even though we have seen a plateau and now slightly decreasing numbers).  Here are my thoughts when that time comes.  I have a list of call backs that are anxiously waiting...however, no one knows where they are on my list so...although I will call immediately,  I'm waiting to schedule after two weeks of non-essential business opening, whenever in that piano tuning falls.  I will make my calls with the line, "my first available opening is xyz".  They can assume that my first two weeks are already full. Also I will give consideration to type of customer, kids or no kids, teaching or sole use, new or regular. There will be phone discussion as to my expectations and concerns and I will arrive masked and gloved for their specific appointment.  One client in the morning, one in the afternoon, change of gloves, mask, socks (I tune shoeless) and shoes (I leave them at the door) in between .

    Deb (in currently warm and sunny Rockport!)


    --
    5 Tarr's Lane WEST
    Rockport, MA  01966
    978-546-8428





  • 4.  RE: Weighing Back to Work Considerations

    Registered Piano Technician
    Posted 05-05-2020 12:27
    I hear you, Terry. Several NYTimes opinion pieces come to mind.
    https://www.nytimes.com/2020/05/05/opinion/coronavirus-ohio-amy-acton.html?action=click&module=Opinion&pgtype=Homepage
    https://www.nytimes.com/2020/05/02/opinion/sunday/coronavirus-prediction-laurie-garrett.html?action=click&module=Well&pgtype=Homepage&section=Sunday%20Review
    https://www.nytimes.com/2020/05/05/nyregion/coronavirus-flowers-bodies.html?action=click&module=News&pgtype=Homepage
    Be wise. Be careful. You're doing it.

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    Patrick Draine
    Billerica MA
    978-663-9690
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  • 5.  RE: Weighing Back to Work Considerations

    Posted 05-05-2020 13:07
    Great selection, Patrick.
    I hope everyone on list will go to all three links Patrick has posted:

    https://www.nytimes.com/2020/05/05/opinion/coronavirus-ohio-amy-acton.html?action=click&module=Opinion&pgtype=Homepage
    https://www.nytimes.com/2020/05/02/opinion/sunday/coronavirus-prediction-laurie-garrett.html?action=click&module=Well&pgtype=Homepage&section=Sunday%20Review
    https://www.nytimes.com/2020/05/05/nyregion/coronavirus-flowers-bodies.html?action=click&module=News&pgtype=Homepage

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    Ed Sutton
    ed440@me.com
    (980) 254-7413
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  • 6.  RE: Weighing Back to Work Considerations

    Registered Piano Technician
    Posted 05-08-2020 18:14
    (note:  I've made a few edits since posting this for grammatical issues and typos)

    As some of us prepare to go back to work I have drafted an email which I will send to customers in advance of each appointment.  I thought I'd share it as I think something like this can be useful in clearly defining the parameters under which we will work.  Feel free to comment.  Obviously #11 will be based on your own practices.  

    __________________________________________________________________________________________________________________________


    For our upcoming appointment, we need to work together to insure that everyone is kept safe.  I have instituted the following guidelines, please acknowledge that you have received and read this.  Thank you.

    1. If anyone in the household is sick or has any cold or flu-like symptoms, please call to reschedule. If anyone in the household has tested positive for COVID-19 or is currently under quarantine because of suspected exposure please reschedule when the quarantine period is over (typically, at least two weeks).  I will do the same.  There will be no late cancellation charges. 
    2. Please disinfect any entryway or interior door handles that I may have to use.
    3. Stop piano use 2-3 hours before I arrive, wipe down the keys with an appropriate disinfectant cleaner sprayed onto a soft cloth. For product and cleaning guidelines visit the CDC website here:  https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cleaning-disinfection.html.  If you have questions about products for use on the piano contact me directly.
    4. When possible, the room where I will be working should also be vacated for the same 2-3 hour period of time prior to my arrival.
    5. The high touch areas, or the areas that I touch, will be cleaned before and after my work along with any tools that I use. I will carry my own products
    6. Please provide me with access to a clean bathroom where I can wash my hands, paper towels for drying my hands and a place to dispose of cleaning towels, If you don't have paper towels I will be carrying my own.    
    7. Maintain social distancing of 10' and wear a mask while we are interacting. I will also wear a mask for the duration of my work and remove my shoes when I arrive.  I don't wear gloves generally for this work as I am frequently disinfecting my hands and would have to disinfect or dispose of gloves after each use. 
    8. Ventilating the room can be a good idea but keep in mind that outside air circulating directly onto the piano can create pitch instability (the piano may not stay in tune).
    9. Please keep all children and pets out of the area while I am working.
    10. After I depart you may want to wipe down the keys again as a precaution. I recommend that the room where I am working not be put back in use for a couple of hours just as a precaution.
    11. Payment by check is fine. If you prefer to use Venmo (I don't because of privacy issues) that's ok ____________________ is my user name. I don't accept any other electronic payment methods or credit cards at this time.  Please wait until work is complete before you pay. 
    12. If you know of specific issues other than tuning that need to be addressed please advise in advance so I can be sure to bring what I need, schedule adequate time and avoid having to book a follow up appointment.

     

    My goal is to minimize risk and insure that both you and I are protected as much as possible.  Your cooperation is appreciated.  If I feel the environment is not conducive to you and me maintaining proper distancing or observing safety protocols I will suggest we reschedule.  If you have any concerns please let me know in advance. Minimizing contact between us is the best and safest route. 

    Please visit my website for additional information on COVID-19 safety measures or general piano servicing issues.  www.davidlovepianos.com

    I found this article useful in understanding infection risk. 

    https://erinbromage.wixsite.com/covid19/post/the-risks-know-them-avoid-them?fbclid=IwAR0TNZyVxNyDq7RuecsKZnAjdGaIrEvtf6rm37WOzDelhCqSaantzNZigyU

    Be safe and be well. 




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    David Love RPT
    www.davidlovepianos.com
    davidlovepianos@comcast.net
    415 407 8320
    ------------------------------