CAUT

  • 1.  Young Change action brackets

    Registered Piano Technician
    Posted 02-26-2019 20:06
    Dear List, What is the status with Young Chang providing action brackets for the correction of the expanding action issues? They used to provide the parts at no cost to the owner. Now I'm hearing that they are no longer available, period. Anyone know the definite answer?
    If anyone has the direct phone number or email of the technical person in charge, I'd be very appreciative.  I'm trying to intervene on behalf of my customer who seems to be getting the run-around.

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    Tom Servinsky
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  • 2.  RE: Young Change action brackets

    Registered Piano Technician
    Posted 02-27-2019 13:54
    I just looked up the last conversation about this and there seems to be a consensus that a company called PAL SOUND now owns Young Chang. I did receive a set of brackets sometime last year but the situation seems to change fairly often. There also seems to be a consensus that they are now charging either 30 or 35 dollars (free shipping apparently) so this is great news. 
    I can't seem to find their phone number at the moment but will try to find that as well if no one else chimes in with it. 
    Please see attached info...

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    [Kevin] [Fortenberry] [RPT]
    [Staff Techician]
    [Texas Tech Univ]
    [Lubbock] [TX]
    [8067783962]
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  • 3.  RE: Young Change action brackets

    Registered Piano Technician
    Posted 02-27-2019 14:03
      |   view attached
    Okay, apparently the email is:

    Service@pal-sound

    (also attached a pic if where I just found this.)


    ------------------------------
    [Kevin] [Fortenberry] [RPT]
    [Staff Techician]
    [Texas Tech Univ]
    [Lubbock] [TX]
    [8067783962]
    ------------------------------



  • 4.  RE: Young Change action brackets

    Registered Piano Technician
    Posted 02-28-2019 21:07
    I just ordered some brackets yesterday. They are now $50 (includes shipping). 

    I emailed Vincent Choi at vincentchoi@ycapiano.com. He sent a Pal Sound CC form and asked for it to be faxed or emailed back. I ended up calling and ordering via phone, since that felt more comfortable to me. The company's number is 657-233-1888 and Vincent Choi's is 714-388-8127. 

    Hope that helps!


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    Jenny Stokes, RPT
    Dallas, TX
    972-571-7937
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  • 5.  RE: Young Change action brackets

    Registered Piano Technician
    Posted 03-01-2019 11:08
    Thanks Jenny! Hot off the "press"!

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    [Kevin] [Fortenberry] [RPT]
    [Staff Techician]
    [Texas Tech Univ]
    [Lubbock] [TX]
    [8067783962]
    ------------------------------



  • 6.  RE: Young Change action brackets

    Posted 03-01-2019 16:07
    Glad they are still available. We have some Young Chang grands at our university but none from the era of the expanding brackets! I have replaced them on 3 pianos in the past.

    Stephen R Duncan
    Piano Technician, CVPA,
    UNC-Greensboro
    336-847-6310