Hello. Does anyone know where I can get a replacement part, in the Kawai catalog it's called Muffler Arm Hook. It's plastic and is in several Asian made pianos, connecting the cable to the the Muffler Arm and Rail. It's in a Boston upright, but Steinway as been unresponsive about it. Maybe it's too small an order. They are in Kawai pianos, but they won't sell me one because it isn't a Kawai. I'm attaching a photo. There is a little arrow pointing at the part in question.
Thanks very much.
Robert
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Robert Callaghan
Reno NV
775-287-2140
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