Travis, in the short run focus on the yellow light: is that flashing? If so, check on the tank, to see if it is low on water. Then add an appropriate amount.
Theer are a few reasons the red light may be flashing intermittently. One is that the wet pad isn't fully seated on the rod and sensor at the top of tank. Maybe the tech didn't seat in properly, or there's something wrong with the pads. Some years ago there was a run of the humidifier pads that weren't sufficiently hydroscopic, I.e. the pads aren't soaked with water.
As others have said, if you aren't using the Dampp-Chaser additive there may not be sufficient electrolytes in the water.Finally, some systems have problems with the connections between the humidistat and the sensors. It may be that the plugs/jacks aren't properly inserted, or there may be defective parts. fortunately the Dampp-Chaser parts are warrantied for 5 years.Have the installer come out and diagnose the situation.it's important to NOT fill the system based solely on the red light's behavior. Otherwise you are likely to overfill the tank & have water all over the floor, and the bottom board if your piano in an upright.
"Good, better, best; never let it rest, 'til the good is better and better best!"
"Providing quality service for the world's pianos" (When the world opens back up)
Join us: 63rd ANNUAL PTG CONVENTION & TECHNICAL INSTITUTEDoubletree Orlando at Seaworld
Aug 4-7, 2021
George W.R. "Bill" Davis, RPT, SERVP
The Piano Place GA
2315 Rocky Mountain Rd NE
Marietta GA 30066
Hello fellow techs.In response to the comments. Sorry for the delay. I took a look at the dampp chaser and bought the additive. It seemed to fix the solution for now. I also added a youtube video of me recording it. I figured if anyone wants to maybe try to take a look at the installation to see if it is properly installed. I see a white wire, a blue pad, and the container and a 2 heated rods. I honestly cannot figure out if there is anything wrong with it but for now the additive is fine.SO I received some direct messages and I appreciate the support. My question regarding tuning. Many suggest using a piano tuning app but if I were to take the PTG exams don't I need to aurally know how to tune? Also, I want to learn to tune aurally correctly because Id like to get Randy Potters Piano School of Technology diploma and it requires sending various video tapes and written homework in. But when it comes to intervals, I know I need more practice, but I guess I feel like I am beating a dead horse cause though I understand 8 beats per minute counts to 120 bpm in terms of temperament tuning was it for thirds maybe? I can't remember all the steps but I know you take a tuning fork to a, check the tenth below, that should be perfect pitch? and then check the third from the tenth and the sixth, the third should be about 120 bpm at 8 beats per sec, and then 6th at 7 beats per sec at about 105 bpm... then you gotta check with 4ths or 5ths im not sure if that is 6 beats per second. Anyways am I trying to focus to hard on memorizing this stuff. I figured regardless it is important to pass the rpt exams. I live in minnesota and I know randy potter use to have classes here at some university. Anyways please correct me. I am trying to do this all from memory so I can try to get myself to start practicing. I know I can tune unisons great but temperaments I rarely hit since 2012 because I put it off for 9 years cause I found it to hard to memorize and I wasn't getting anything out of it if I can't really even hear the slow moving beats. I guess the best temperament is Randy Potters Temperament. But there is Defenbaugh and an Coleman Temperament. And of course the A temperament which I heard isn't so good. I think defenbaugh uses 5ths to start but since they are fast moving beats, for many tuners it is hard to start with it.Anyways please check out the dampp chaser video below:https://www.youtube.com/watch?v=CTODJP9iCkIThanks, TravOh yeah, maybe I would be more motivated if someone could give me direct lessons. I don't know if anyone is willing to do it over camera to teach me the basics of temperament tuning. I know most use the piano tuning app or even the recommended accutuner. I don't have either. But I can pay for your service if anyone is interested in teaching me. There is actually a spreadsheet of all the stuff I need to learn to pass the exams but it looks pretty hard. I don't know if I made a mistake but the original tuner that I had hired boosted his price from 120 to 140 and the tuner I got now tuned for 90 dollars, he isn't a registered PTG member and havent taken the exams. But experience can pay off. ANd he also installed the dampp chaser for 80 dollars, he was going to charge me 200 some dollars for the dampp chaser but with my pianotek account I was able to buy it around 100 or 120 maybe. Just an estimate. anyways I guess the old tuner I use to have use to tune for Prince and he is not registered but now he is retired.I am not sure how important it is to pass the exams, I just know there are tuners that aren't even registered and tuners that haven't even taken the exams yet are in business.Sorry for the long winded response, thanks for your time.Trav