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Muffler arm hardware

  • 1.  Muffler arm hardware

    Registered Piano Technician
    Posted 16 days ago
      |   view attached
    Hello.  Does anyone know where I can get a replacement part, in the Kawai catalog it's called Muffler Arm Hook.  It's plastic and is in several Asian made pianos, connecting the cable to the the Muffler Arm and Rail.  It's in a Boston upright, but Steinway as been unresponsive about it.  Maybe it's too small an order.  They are in Kawai pianos, but they won't sell me one because it isn't a Kawai.  I'm attaching a photo.  There is a little arrow pointing at the part in question.

    Thanks very much.
    Robert

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    Robert Callaghan
    Reno NV
    775-287-2140
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  • 2.  RE: Muffler arm hardware

    Posted 16 days ago
    Try to get a serial number from  a  Kawai piano  for which Kawai Corp. will sell you the part .
    www.snowpianos.com

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    Martin Snow
    South Burlington VT
    617-543-1030
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  • 3.  RE: Muffler arm hardware

    Registered Piano Technician
    Posted 16 days ago
    Martin,

    Tisk Tisk, shame shame.

    Please relay to your customers that they will get much better support for their pianos if they purchase the Kawai in the first place!

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    Don Mannino RPT
    Kawai America Corporation
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  • 4.  RE: Muffler arm hardware

    Registered Piano Technician
    Posted 15 days ago
    And, dare say, a better piano too!
     
    Teri

    Virus-free. www.avg.com





  • 5.  RE: Muffler arm hardware

    Registered Piano Technician
    Posted 15 days ago
    You may need to order the whole muffler cable, Boston part no. 0U0876.

    Harry

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    Harry Doss, RPT
    Doss Piano Service
    Virginia Tech
    dosspiano@earthlink.net
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  • 6.  RE: Muffler arm hardware

    Registered Piano Technician
    Posted 15 days ago
    I wonder if you could get a bicycle brake cable part that would work? It’s very similar.

    —Cy—




  • 7.  RE: Muffler arm hardware

    Member
    Posted 15 days ago
    I can't really make out the configuration of the part. But if it's what I think it is (the cable end unit), could a damper barrel be used or something similar?

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    Regards,

    Jon Page
    mailto:jonpage@comcast.net
    http://www.pianocapecod.com
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  • 8.  RE: Muffler arm hardware

    Member
    Posted 15 days ago
    Could a dowel with a slot cut into it for the cable and then filled with a strip of wood. If it is a pivoting holder is what you need.

    What's broken, the plastic holder or the cable?

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    Regards,

    Jon Page
    mailto:jonpage@comcast.net
    http://www.pianocapecod.com
    ------------------------------



  • 9.  RE: Muffler arm hardware

    Registered Piano Technician
    Posted 15 days ago
    But if you don't get it from Steinway it will no longer be a Boston!

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    Larry Messerly, RPT
    Bringing Harmony to Homes
    www.lacrossepianotuning.com
    ljmesserly@gmail.com
    928-899-7292
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  • 10.  RE: Muffler arm hardware

    Member
    Posted 15 days ago
    >But if you don't get it from Steinway it will no longer be a Boston!
    The Scream, 1893 by Edvard Munch


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    Regards,

    Jon Page
    mailto:jonpage@comcast.net
    http://www.pianocapecod.com
    ------------------------------



  • 11.  RE: Muffler arm hardware

    Registered Piano Technician
    Posted 15 days ago
    Thanks everyone.

    The cable is fine.  It's the plastic bracket that shattered.  I considered making something from wooden dowel, but I thought I'd try purchasing one first.
    Robert

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    Robert Callaghan
    Reno NV
    775-287-2140
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  • 12.  RE: Muffler arm hardware

    Member
    Posted 14 days ago
    Does the plastic holder have a slot for replacement? You might need to get the whole cable to keep it OEM.

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    Regards,

    Jon Page
    mailto:jonpage@comcast.net
    http://www.pianocapecod.com
    ------------------------------



  • 13.  RE: Muffler arm hardware

    Posted 15 days ago
    Hi Robert,

    I used to work for the local dealer of both Kawai and Boston. I sent an email with your photo off to my replacement asking him to dig around and see if he can come up with anything. No promises but it's sure worth a try.

    Jeff Cutler

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    Jeffrey Cutler
    University of Wisconsin Eau Claire
    651-398-6293
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