Pianotech

Expand all | Collapse all

Directories dysfunctionality

  • 1.  Directories dysfunctionality

    Posted 01-25-2023 20:31
    Apparently I don't have permission to do anything, although I am a member in good standing as far as I know,  I have been wanting to finish reading some discussions in PTG-L that show up as the lead in on Pianotech, but I do not belong to the PTG-L group.  So I have been trying to find information on how to join that group, but i cannot find anything that would allow me to do that.  Indeed, I cannot find anything on how to join any group.  I even tried to look at the new member directory, but I am getting a message that I do not have permission to access it.  Although I was able to access the old one, its lack of functionality notwithstanding.  Apparently being a member in good standing is not enough to get permission to access a directory that I am in.

    I was starting to write a grumble fest about the many unaddressed problems that live on in perpetuity in pianotech land, but I caught myself using the word "damn".  (I put that in quotation marks, on the theory that quoting it means I am not actually using it.  My fear being that I could disappear forever at the hands of our pious censors in the dark of night. 

     







    ------------------------------
    Will Truitt
    Bristol NH
    1-603-934-4882
    ------------------------------


  • 2.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-25-2023 21:18
    I signed onto PTG-L a couple of weeks ago, with out a hitch. I had no trouble just now joining the LongRangePlanning list:
    1.) Log In (which I'm certain you did).
    2.) Communities>All Communities Types>All Communities>p.9>Council Long Range Planning
    3.) There's a "Join" button, on the RH side of this committee's entry

    I found you on p.111 of the PTG-L member list. Something's wrong if you can't even access the Member Directory. I can't find myself, using MemberDirectory>BasicSearch. The system certainly doesn't approve of vanity searches.

    ------------------------------
    William Ballard RPT
    WBPS
    Saxtons River VT
    802-869-9107

    "Our lives contain a thousand springs
    and dies if one be gone
    Strange that a harp of a thousand strings
    should keep in tune so long."
    ...........Dr. Watts, "The Continental Harmony,1774
    +++++++++++++++++++++
    ------------------------------



  • 3.  RE: Directories dysfunctionality

    Posted 01-26-2023 05:47

    Thanks for the college try, Bill.  But no cigar.  PTG-L is not listed on page 9, or on any of the 11 pages listed in the second all communities.  Regularly, I have had to change my password because the system stops recognizing it and does not let me access any of the communities.  I can read Pianotech at those times but cannot post.

    The pattern of our officers regarding longstanding problems with My Pianotech has always been one of willful indifference.  Even that may be giving them too much credit.  They certainly do not acknowledge problems in a public way by posting and engaging in dialog with the users.  Little to nothing gets done.  

    For an organization that is aging out and continues to shrink, and where leadership has adapted by becoming more authoritarian and removed from the membership, this modus of relating to the members only hastens the death spiral of what has been a truly remarkable and valuable organization. 

    I have belonged to PTG since 1975 or so.  I have seen and benefited from all that Bill and Pat have in that time.  Over the past 5 years and more, PTG has seemed more and more tike an organization whose best days recede further into the past.  I have little faith in our leadership. 

    I have a few more days to pay my dues,  I have always done that every year in the past.  Now I wonder if it is time to say no. 

    No doubt I will be reminded that I should post anything controversial in PTG-L.  I would if I could.  Will my post be quietly deleted by the mind police?  Or moved to PTG-L in their infinite wisdom, where even I would not be able to read it.  Does that qualify as irony?



    ------------------------------
    Will Truitt
    Bristol NH
    1-603-934-4882
    ------------------------------



  • 4.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-26-2023 06:24
    Will

    Not to be presumptions, but did you go to myptg.org to log on to pgt-l? 

    Wim





  • 5.  RE: Directories dysfunctionality

    Posted 01-26-2023 06:40
    Of course.

    ------------------------------
    Will Truitt
    Bristol NH
    1-603-934-4882
    ------------------------------



  • 6.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-26-2023 07:40
    Will, on Sunday our RVP mentioned that access to "members only" communities was suspended for all those who hadn't paid their dues by December 31. She wasn't happy about the situation. Give Gina a call (or text), and President Marc Poulin too.

    ------------------------------
    Patrick Draine RPT
    Billerica MA
    (978) 663-9690
    ------------------------------



  • 7.  RE: Directories dysfunctionality

    Posted 01-26-2023 08:46
    Thank you Pat for the heads up.   The fact that they did not let us know that they were doing this speaks volumes about the mindset of our leadership, and not in a good way.  No wonder I have had so much trouble getting online and posting in the past month.  

    If Marc knew about this, that says something about how he wants to relate to the membership.

    If he didn't know, why not?

    When PTG needs to keep membership, this is something that needlessly creates bad blood and is counterproductive to that goal.

    ------------------------------
    Will Truitt
    Bristol NH
    1-603-934-4882
    ------------------------------



  • 8.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-26-2023 10:09
    So what about "Due Date" do you not understand?

    ------------------------------
    Larry Messerly, RPT
    Bringing Harmony to Homes
    www.lacrossepianotuning.com
    ljmesserly@gmail.com
    928-899-7292
    ------------------------------



  • 9.  RE: Directories dysfunctionality

    Posted 01-26-2023 10:36
    I understand what due date means.  Your point?

    ------------------------------
    Will Truitt
    Bristol NH
    1-603-934-4882
    ------------------------------



  • 10.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-26-2023 10:46
    Sorry, I thought they got rid of the drop date.
    December 31, 2022
    Deadline for 2023 dues payments. Drop date January 31, 2023. Pay online through My Porta


    ------------------------------
    Larry Messerly, RPT
    Bringing Harmony to Homes
    www.lacrossepianotuning.com
    ljmesserly@gmail.com
    928-899-7292
    ------------------------------



  • 11.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-27-2023 01:40
    Regarding Due Date: some of us purposely pay after December 31 so that our expenses for the new year are IN the new year! It simplifies bookkeeping!
    David Dewey
     





  • 12.  RE: Directories dysfunctionality

    Posted 01-27-2023 04:52
    Kathy Maxwell was kind enough to send me a note telling me that I should be able to access PTG-L now.  Sadly, that is not the case.  I am posting a note to her this morning, she may not know this is the case.  

    More importantly, when I clicked on "My Portal - Renew your dues online" and traveled to that page, I found that my bill and any mechanisms to pay it are no longer there.  Apparently the suspension to members has removed the ability to pay my bill online and, I suspect. the same for anyone else past the December 31 due date    

    It is hard to imagine anything more counterproductive than this stunt.  It is the organizational equivalent of cutting off your nose to spite your face, as my mother used to say when I was not behaving in a manner that served my interests.  If you want to drive members away from the organization, this will certainly work to alienate them.

    I am posting this to alert any of you out there who have not yet paid your dues that there is a monkey wrench in the gears.  You will need to go online and check this status.  

    I hope that our president is being made aware of this situation (if he is not already) and that the online pay my bill is immediately restored.  It would behoove them to make a note to the membership via this forum.

    ------------------------------
    Will Truitt
    Bristol NH
    1-603-934-4882
    ------------------------------



  • 13.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-27-2023 06:10
    Will

    While Marc and Gina should be made aware of this situation, ultimately this is an administrative situation that the Home Office will need to take care of. I suspect it has something to do with the change over of programs. 





  • 14.  RE: Directories dysfunctionality

    Posted 01-27-2023 06:23
    Wim, read Pat Draine's post (#6).

    ------------------------------
    Will Truitt
    Bristol NH
    1-603-934-4882
    ------------------------------



  • 15.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-27-2023 09:03
    Hi Will,

    When the monthly option was added, the due date became more strict. RVP's and chapter presidents were asked to emphasize this to their chapters. I emphasized it to mine, asking my chapter members to choose between paying all at once or the monthly option by December 31. If someone pushes it to January 1 for book keeping reasons, it might frustrate the home office because it makes their book keeping more difficult, but no more harm is done. I know someone who paid on January 1 and had no interruption of service. 

    Were you aware of the monthly option? If not, then perhaps we could advise our administration to make that more clear before the due date. I know I would have really appreciated that monthly option several years ago. You MUST choose between the monthly option and paying all at once by December 31 (and possibly even January 1 or 2), or you will be dropped. 

    I am sorry for your inconvenience, but I am grateful that your membership has likely not been dropped entirely and that you can easily get it back. Some organizations would make you reapply. I know this from previous experience when I missed a deadline in a different organization. It happens. You most likely can get your membership back, fully intact, by talking with Sandy. Please email or call her. She will fix it for you: sandy@ptg.org or 913-432-9975. 

    I hope this gets straightened out soon so you can fully participate in the forum! Hang in there and thanks for reaching out here where we can help you! 

    Maggie

    ------------------------------
    Maggie Jusiel, RPT
    Athens, WV
    (304)952-8615
    mags@timandmaggie.net
    ------------------------------



  • 16.  RE: Directories dysfunctionality

    Posted 01-27-2023 14:40

    I was aware of the monthly option, but have always paid the full amount.  That would be my intention this year.  I was assuming everything as usual regarding Dec. 31 due and Jan 31 drop date.  Whether my understanding is based on something not made sufficiently clear or my clumsiness, I do not know. 

     

    Thank you for your effort on my behalf and the information you have shared. 

     

    Will

     






  • 17.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-27-2023 15:17
    Ok. I will make a note in my calendar to remind the HO next year to make sure the newer policy is still highlighted for those who are used to the old way, and to write the board to remind RVP's to remind chapter presidents. That should help for next time. ;-) 

    I'm fairly confident Sandy will be able to help you. That's why we all love her. She is awesome. :-D

    ------------------------------
    Maggie Jusiel, RPT
    Athens, WV
    (304)952-8615
    mags@timandmaggie.net
    ------------------------------



  • 18.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-27-2023 17:11
    Will, the changes Maggie has pointed out are in the current version of PTG's "Organizational Policies." Given that you can't access the document, I have copied some of its text below. Also note the terms for "reduced dues" at the end ("2. Retirement or Disability"). It isn't necessary to be fully retired or disabled to benefit from this reduction ( you do have to a member for 10+ years and "old.").
    Pat

    C. Dues Reduction and Deferment 

    1. Financial Hardship 

    In cases of inability to pay as determined by chapter members, a chapter may vote to maintain a member on the PTG roll by paying an annual fee of 1/2 of membership dues on behalf of the member directly to the Home Office. This payment shall maintain the member's good standing, Journal subscription, and all other benefits. 

    a. Executive Committee approval shall be required for a due's reduction in two or more consecutive years. 

    b. Due's reduction request forms, if approved, will take effect on January 1 of the following year. (For example: an application received on or before December 31,2022 will be effective on January 1, 2023 whereas an application received on or after January 1, 2023 will not go into effect until January 1, 2024.) Payment from the chapter equal to one-half of the PTG annual membership dues must accompany the request. 

    2. Retirement or Disability 

    Any member may apply for a reduction of dues if they: 

    a. Have been a member in good standing of PTG for 10 or more continuous years up to the time of application, and 

    b. Have reached the age of 65 and drawing Social Security benefits (or the equivalent), or have been declared medically disabled by the Social Security Administration (or the equivalent), and 

    c. Have the approval of the chapter or the Board of Directors. 

    d. If the member meets the requirements in "a, b, and c" above, the member may request a dues reduction by submitting the appropriate form to the Home Office. If approved, the dues reduction will take effect on January 1 of the following year. (For example: an application received on or before December 31,2022 will be effective on January 1, 2023 whereas an application received on or after January 1, 2023 will not go into effect until January 1, 2024.) Payment equal to one-half of the annual membership dues must accompany the request. 



    ------------------------------
    Patrick Draine RPT
    Billerica MA
    (978) 663-9690
    ------------------------------



  • 19.  RE: Directories dysfunctionality

    Posted 01-27-2023 20:08

    Thanks for sharing this, Pat.

     

    Will

     






  • 20.  RE: Directories dysfunctionality

    Posted 01-28-2023 10:55
    I did not know there was a monthly option.

    ------------------------------
    PATRICK GREENE
    OWNER
    Knoxville TN
    (865) 384-6582
    ------------------------------



  • 21.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-28-2023 11:31
    I was told the the monthly option is listed on the invoice.  If you would like to pay monthly you will need to call the Home Office.


    Gina Bonfietti
    NERP







  • 22.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-25-2023 22:07
    Now is a good time to consult with our PTG officers about the current directory situation, or any other problem logging into communities etc. They will be at the Home Office Friday through Sunday.

    ------------------------------
    Patrick Draine RPT
    Billerica MA
    (978) 663-9690
    ------------------------------



  • 23.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-28-2023 07:28
    Hello Will,

    I'm at the Winter Board Meeting and spoke with Kathy yesterday, Friday.  She mentioned that it was a wrong password issue because there are two accounts; it sounds like it was straightened out.  If you still have issues, please text me at 203-500-1040, as I am here till Sunday, and we can work this out.  

    The home office was having issues with the communities, and members were removed on 12/31/22, the due date; the drop date should have been 1/31/23.
    I understand this was not your issue, but I want to clarify that it was not intentional but another computer glitch.  As has been mentioned, our Home Office is understaffed at this time and overworked. 

    You were able to access Pianotech as that community, and CAUT is open to the public.  In the future, please call the Home Office, as they will know the reason why you can't sign in, or you can reach out to me.

    Don't worry, we don't have any pious censors, and no one is coming to snatch you in the dark of night.

    Please reach out at any time with issues and concerns.

    Thanks,



    ------------------------------
    Gina Bonfietti, RPT
    NERVP
    CT
    ------------------------------



  • 24.  RE: Directories dysfunctionality

    Posted 01-28-2023 09:07

    Hi Gina: 

     

    I just read a message from Maggie (the great and wonderful) Jusiel, where she told me she had spoken with Kathy Maxwell and it's a password issue and it is connected to me having set up a discussion group drop into my email box and having a different password.  That said, I have been having password issues for several months where when I go online, "it" randomly rejects my password and I need to change it (done that several times).  So I will call Kathy today and do what I need to keep us on the same page.  Once she has what she needs, I should be able to go online and pay my dues. 

     

    No one is going to snatch me at night of course.  To put it succinctly, we have limited freedom of speech on our forums, which is controlled by several censors (I believe that is a fair and proper description) where someone can be removed from participation in the forums without being told that such has occurred, nor given any reasons why.  That's the dark of night allusion.  It is heavy handed and secretive, and ripe for abuse by the wrong person(s).  This needs to be (at least in part) separated from issues of civility.  Certainly the lines between a vigorous debate and civility can at times be blurry.  I didn't give up the freedom of speech that I have everywhere else as an American citizen when I became a member of the Guild.  Please understand that I have a responsibility to anyone I engage with to be appropriately self-regulating, not do personal attacks, and otherwise stick to the issues.  I believe this strongly enough that when all the Covid rough and tumble was going on in the forums, I came to the defense of 2 people on the other side of the fence whom I could not possible disagree more with, but whom had been censored.  I read and reread their posts.  For the life of me, I could not see anything that rose to a level that needed to be removed and the poster banished. 

     

    I have been able to access Pianotech and CAUT and post at will.

     

    From what I have been able to gather, there is still some work to do to smooth the bumps that I and others have experienced.  Some of that work is now being done.

     

    Thank you for your comments and concern.

     

    Will

     

     






  • 25.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-28-2023 11:36
    Hello,

    I am in a meeting now with Kathy, she will be available on Monday.  I was a bit off with the password. The problem is you have 2 accounts, and the software doesn't allow you to have two accounts with the same name.   Kathy needs to delete one of your accounts but doesn't want to do that without talking to you first. 

    So call her on Monday, and you both can work it out.

    Let me know how that goes and if I can do anything.

    Thank you,  

    Gina Bonfietti
    Registered Piano Technician 
    Piano Technicians Guild
    203-882-8082  







  • 26.  RE: Directories dysfunctionality

    Posted 01-28-2023 12:11

    I am aware of that problem and will deal with it on Monday with Kathy.  Thanks.

     

    Will

     






  • 27.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-28-2023 10:21
    Thank you Gina! Actually,  Kathy is wanting Will to call her. Will, I've been writing you privately but you may not have gotten the messages. Please call Kathy at 913-432-9975. It's a duplicate account issue. You accidentally created an extra, non-nember account. It can be fixed but you need to call her. Thanks.  

    All, I was apparently wrong about the grace period. It may be strict in writing but the HO is adhering to the old policy of Jan 31. So sorry for any confusion.

    ------------------------------
    Maggie Jusiel, RPT
    Athens, WV
    (304)952-8615
    mags@timandmaggie.net
    ------------------------------



  • 28.  RE: Directories dysfunctionality

    Registered Piano Technician
    Posted 01-28-2023 11:14
    Thanks Maggie, I am in the same room with Kathy now.  Yes, you are correct Will has 2 accounts and you can't.

    And Will ~please call on Monday as Kathy is busy with the Winter Board this weekend.

    ------------------------------
    Gina Bonfietti, RPT
    NERVP
    CT
    ------------------------------



  • 29.  RE: Directories dysfunctionality

    Posted 01-28-2023 11:31

    I am happy to wait until Monday, as it has been my thought that she has other fish to fry this weekend. 

     

    Will