Well I've tried 310-631-1771, and 310-340-1176, and 800-421-2177, and been advised several times to go to "Bumi" at ext 6867, and her mailbox is full and not accepting more messages, and that's all I can manage after 20 minutes of trying, on a Wednesday afternoon, Pacific time at 2:30 pm.
What is the time zone of Kawai US non-warranty Parts, and what time would a call be more likely to reach a human?
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Jason Kanter
Lynnwood WA
(425) 830-1561
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Original Message:
Sent: 03-07-2023 23:02
From: Steven Rosenthal
Subject: Kawai grand cheek block buttons
If that number doesn't work, try 800-421-2177 ext. 860.
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Steven Rosenthal RPT
Honolulu HI
(808) 521-7129
Original Message:
Sent: 03-07-2023 22:01
From: Mark Wisner
Subject: Kawai grand cheek block buttons
Hello Jason,
You should be able to order them from Kawai by calling 1 310-340-1176.
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Mark Wisner RPT
Fairbanks AK
(714) 337-9074
MarkWisner
Original Message:
Sent: 03-07-2023 14:39
From: Jason Kanter
Subject: Kawai grand cheek block buttons
Client has a Kawai GX-2 grand and both cheek blocks are missing their little buttons. The hole for the button stem is 8mm diameter. Where do I go to order these buttons?
It's 5 years since I last ordered from Kawai, and my contact from that transaction is apparently no longer there.
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Jason Kanter
Lynnwood WA
(425) 830-1561
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