Tunelab Problems

2. RE: Tunelab Problems

Recommend

Member

Thomas Brantigan

Posted 01-09-2023 12:46

You might try blowing out the dust out of the microphone. I have also seen jumping from one octave to another. That is annoying.

Tom Brantigan

All strange wordings come to you from Siri!

Original Message

Original Message:
Sent: 1/9/2023 12:30:00 PM
From: Will Truitt
Subject: Tunelab Problems

Let me begin by saying that I do not believe my issues are with the program but rather most likely with my phone. I really like Tunelab for Android, and kudos to Robert Scott for taking good care of us all these years

The problems that I am having seem to be getting worse with time, so I am contemplating getting another smartphone. I have a 2 1/2 year old Samsung Galaxy S20+ 5G, all paid for. I have been in a long time abusive relationship with Verizon Wireless, and I do not want to continue to be an enabler. I will be moving to another (less) abusive carrier in the near term, and am considering the purchase of a new phone because of my problems.

There are several issues which may be related to a single problem. The first thing that I notice occurs when I am taking inharmonicity readings. At a specified note, I tap on the ruler at the bottom of the screen, sound the note for the needed time, and then it jumps to the inharmonicity measurement results screen. You see the columns for 16 different partials and the corresponding offset and amplitude columns for their calculated values. These days in the low bass there may be only measurements for a couple of the 16 partials at times, more at other times, in what seems to be a randomized assortment. The first partial is never there in the lower notes, often readings are missing from there up in most of the lower partials. The problem of missing partial readings over time is creeping up through the bass into the tenor section, and seems to be steadily worsening.

Another issue is that the peaks that we see when we sound a note and are looking at the screen and the relationship of that peak to the red line are not always very high and, for some notes, is virtually invisible. Sounding the note louder does not affect the deficit. Sometimes there are sections of notes that have an almost invisible peak. At another time things will be back to normal.

Thirdly, at times the notes change randomly. Mostly I use auto up for note switching, so I am not changing notes manually. But I will notice that the note has switched to day C5 or such when it should have stepped up to C4 from B3 (as example). Or I am in the top octave and one note likes to jump all the way to C8

I don't think this is normal behavior, but I will ask others what they have seen in using the program. None of these problems seem related to the state of the battery charge. I do wonder if voltage instability may be at the root of the problem.

Thanks to anyone who has something to offer.

------------------------------
Will Truitt
Bristol NH
1-603-934-4882
------------------------------

8. RE: Tunelab Problems

Recommend

Registered Piano Technician

Benjamin Sanchez

Posted 01-09-2023 15:40

It sounds to me like it's a hardware problem with your phone. Most smartphones are made to last 2-3 years because the manufacturer wants you to buy a new one, and yours is right in that age range. Unfortunately I think that's what you'll probably have to do.

Part of the reason I use Apple products is because the quality is much more consistent from product to product. (At least in my opinion.) I run my tuning software on an iPad from 2017 that's still going strong and is likely to make it at least another five years. May be something worth considering in your case.

For a carrier, I use Straight Talk, one of the no-contract brands sold in Walmart. It runs off Verizon towers, so you get the same cell service as Verizon, but without having to deal with all the crap of being a "captive customer." I've used them for seven years and have had only good experiences. The service costs less every month than a contract carrier does, but you do have to buy a phone outright from them or bring your own. You can transfer your number over easily as long as you've had the same number for more than six months.

------------------------------
Benjamin Sanchez, RPT
Piano Technician / Artisan
(256) 947-9999
www.professional-piano-services.com
------------------------------

Original Message

Original Message:
Sent: 01-09-2023 12:29
From: Will Truitt
Subject: Tunelab Problems

Let me begin by saying that I do not believe my issues are with the program but rather most likely with my phone. I really like Tunelab for Android, and kudos to Robert Scott for taking good care of us all these years

The problems that I am having seem to be getting worse with time, so I am contemplating getting another smartphone. I have a 2 1/2 year old Samsung Galaxy S20+ 5G, all paid for. I have been in a long time abusive relationship with Verizon Wireless, and I do not want to continue to be an enabler. I will be moving to another (less) abusive carrier in the near term, and am considering the purchase of a new phone because of my problems.

There are several issues which may be related to a single problem. The first thing that I notice occurs when I am taking inharmonicity readings. At a specified note, I tap on the ruler at the bottom of the screen, sound the note for the needed time, and then it jumps to the inharmonicity measurement results screen. You see the columns for 16 different partials and the corresponding offset and amplitude columns for their calculated values. These days in the low bass there may be only measurements for a couple of the 16 partials at times, more at other times, in what seems to be a randomized assortment. The first partial is never there in the lower notes, often readings are missing from there up in most of the lower partials. The problem of missing partial readings over time is creeping up through the bass into the tenor section, and seems to be steadily worsening.

Another issue is that the peaks that we see when we sound a note and are looking at the screen and the relationship of that peak to the red line are not always very high and, for some notes, is virtually invisible. Sounding the note louder does not affect the deficit. Sometimes there are sections of notes that have an almost invisible peak. At another time things will be back to normal.

Thirdly, at times the notes change randomly. Mostly I use auto up for note switching, so I am not changing notes manually. But I will notice that the note has switched to day C5 or such when it should have stepped up to C4 from B3 (as example). Or I am in the top octave and one note likes to jump all the way to C8

I don't think this is normal behavior, but I will ask others what they have seen in using the program. None of these problems seem related to the state of the battery charge. I do wonder if voltage instability may be at the root of the problem.

Thanks to anyone who has something to offer.

------------------------------
Will Truitt
Bristol NH
1-603-934-4882
------------------------------

9. RE: Tunelab Problems

Recommend

Member

Robert Scott

Posted 01-09-2023 16:15

it sounds like the microphone or audio system has a problem with low frequencies. Maybe you could verify that by using your phone to make an audio recording involving a wide range of frequencies - like a piano performance. Then play back that recording into some good headphones and see if it sounds like it should. Most phones have a much better microphone than they do a speaker, so playing it back through the speaker would not tell you much. Basically what you are trying to do is see if the phone's "hearing" has any serious deficiencies in the lower frequency range. As for the fundamental being missing in the low bass, that is normal. We never measure the fundamental A0 for instance. At 27 Hz it is just too low for any phone's audio system. But once you get up to the mid-range the fundamental should always be clear.

As for Floyd's comment about the iPhone 4S, since it can be updated to iOS 9, it can still run the latest TuneLab. However the next release of TuneLab, whenever that is, will only be available for devices running iOS 11 or higher. That means at least an iPhone 5S or iPhone 6. I'm sure you can find cast-off units of this variety too. Being able to use a phone that is no longer a phone is a great idea.

------------------------------
Robert Scott
Real-Time Specialties (TuneLab)
fixthatpiano@yahoo.com
Hopkins MN
------------------------------

Original Message

Original Message:
Sent: 01-09-2023 12:29
From: Will Truitt
Subject: Tunelab Problems

Let me begin by saying that I do not believe my issues are with the program but rather most likely with my phone. I really like Tunelab for Android, and kudos to Robert Scott for taking good care of us all these years

The problems that I am having seem to be getting worse with time, so I am contemplating getting another smartphone. I have a 2 1/2 year old Samsung Galaxy S20+ 5G, all paid for. I have been in a long time abusive relationship with Verizon Wireless, and I do not want to continue to be an enabler. I will be moving to another (less) abusive carrier in the near term, and am considering the purchase of a new phone because of my problems.

There are several issues which may be related to a single problem. The first thing that I notice occurs when I am taking inharmonicity readings. At a specified note, I tap on the ruler at the bottom of the screen, sound the note for the needed time, and then it jumps to the inharmonicity measurement results screen. You see the columns for 16 different partials and the corresponding offset and amplitude columns for their calculated values. These days in the low bass there may be only measurements for a couple of the 16 partials at times, more at other times, in what seems to be a randomized assortment. The first partial is never there in the lower notes, often readings are missing from there up in most of the lower partials. The problem of missing partial readings over time is creeping up through the bass into the tenor section, and seems to be steadily worsening.

Another issue is that the peaks that we see when we sound a note and are looking at the screen and the relationship of that peak to the red line are not always very high and, for some notes, is virtually invisible. Sounding the note louder does not affect the deficit. Sometimes there are sections of notes that have an almost invisible peak. At another time things will be back to normal.

Thirdly, at times the notes change randomly. Mostly I use auto up for note switching, so I am not changing notes manually. But I will notice that the note has switched to day C5 or such when it should have stepped up to C4 from B3 (as example). Or I am in the top octave and one note likes to jump all the way to C8

I don't think this is normal behavior, but I will ask others what they have seen in using the program. None of these problems seem related to the state of the battery charge. I do wonder if voltage instability may be at the root of the problem.

Thanks to anyone who has something to offer.

------------------------------
Will Truitt
Bristol NH
1-603-934-4882
------------------------------

13. RE: Tunelab Problems

Recommend

Scott Kerns

Posted 01-09-2023 20:52

Will - You might consider getting an unlocked phone. That way you can use any carrier and switch if you want to. I use Tracfone & Google Fi. There are plenty of places that sell good used, unlocked phones these days. eBay sells them and there's a place called Back Market also, to name just two. I got an iPhone 12 mini from eBay Refurbished and it's been fine. A few scratches but it functions just fine. Once you put a case on it and screen cover you don't notice anyway.

------------------------------
"That Tuning Guy"
Scott Kerns
Lincoln, Nebraska
www.thattuningguy.com
------------------------------

Original Message

Original Message:
Sent: 01-09-2023 12:29
From: Will Truitt
Subject: Tunelab Problems

Let me begin by saying that I do not believe my issues are with the program but rather most likely with my phone. I really like Tunelab for Android, and kudos to Robert Scott for taking good care of us all these years

The problems that I am having seem to be getting worse with time, so I am contemplating getting another smartphone. I have a 2 1/2 year old Samsung Galaxy S20+ 5G, all paid for. I have been in a long time abusive relationship with Verizon Wireless, and I do not want to continue to be an enabler. I will be moving to another (less) abusive carrier in the near term, and am considering the purchase of a new phone because of my problems.

There are several issues which may be related to a single problem. The first thing that I notice occurs when I am taking inharmonicity readings. At a specified note, I tap on the ruler at the bottom of the screen, sound the note for the needed time, and then it jumps to the inharmonicity measurement results screen. You see the columns for 16 different partials and the corresponding offset and amplitude columns for their calculated values. These days in the low bass there may be only measurements for a couple of the 16 partials at times, more at other times, in what seems to be a randomized assortment. The first partial is never there in the lower notes, often readings are missing from there up in most of the lower partials. The problem of missing partial readings over time is creeping up through the bass into the tenor section, and seems to be steadily worsening.

Another issue is that the peaks that we see when we sound a note and are looking at the screen and the relationship of that peak to the red line are not always very high and, for some notes, is virtually invisible. Sounding the note louder does not affect the deficit. Sometimes there are sections of notes that have an almost invisible peak. At another time things will be back to normal.

Thirdly, at times the notes change randomly. Mostly I use auto up for note switching, so I am not changing notes manually. But I will notice that the note has switched to day C5 or such when it should have stepped up to C4 from B3 (as example). Or I am in the top octave and one note likes to jump all the way to C8

I don't think this is normal behavior, but I will ask others what they have seen in using the program. None of these problems seem related to the state of the battery charge. I do wonder if voltage instability may be at the root of the problem.

Thanks to anyone who has something to offer.

------------------------------
Will Truitt
Bristol NH
1-603-934-4882
------------------------------

Pianotech

Will Truitt01-09-2023 12:30

Thomas Brantigan01-09-2023 12:46

Will Truitt01-09-2023 13:35

Floyd Gadd01-09-2023 14:35

Will Truitt01-09-2023 15:07

Keith Roberts01-10-2023 08:40

Peter Grey01-11-2023 08:02

Benjamin Sanchez01-09-2023 15:40

Robert Scott01-09-2023 16:15

Will Truitt01-09-2023 19:00

Peter Grey01-11-2023 08:04

Will Truitt01-11-2023 08:59

Scott Kerns01-09-2023 20:52

1. Tunelab Problems

2. RE: Tunelab Problems

3. RE: Tunelab Problems

4. RE: Tunelab Problems

5. RE: Tunelab Problems

6. RE: Tunelab Problems

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13. RE: Tunelab Problems