F.A.Q.

 

Where will the convention be held in 2016?

NORFOLK WATERSIDE MARRIOTT
235 E Main Street, 
Norfolk, Virginia  23510
(800) 228-9290 • (757) 627-4200

Hotel reservations can be made online or by calling 877-303-0104 .

How do I register?

Register with a credit card online (coming Feb 2nd), by calling 913-432-9975. We accept VISA, MasterCard and Discover cards. You can also mail a registration form with the appropriate fees (U.S. Dollars only) to the Piano Technicians Guild, 4444 Forest Avenue, Kansas City, KS 66106. Save money by registering before June 23, 2016.


Can I get a refund if I register, but have to cancel?

Refunds will be processed less a $35 administrative fee if written notice is received on or before June 23. No refunds will be made after June 23, 2016.


Can I attend Institute classes without registering?

Only Institute registrants may attend classes. Spouses and children of PTG members may register to attend classes at the member rate.


Can I register for only one or two days of classes?

There are two convention registration options: one that includes all 4 days of classes and a special Weekend Pass good for all day Friday and Saturday.

 

Do I need to pre-register for Institute classes?

No, most of the classes are included in your registration fee and you can set your own schedule. Classes that require pre-registration are identified on the registration form. Some may also require an additional fee.


Can I register onsite for classes requiring pre-registration?

If there are spaces available for any of the classes requiring pre-registration, you are welcome to sign up when you pick up your packet. Most of these classes fill up early, so pre-registration is better.


Can anyone attend the Golden Hammer Banquet?

Yes. Each Full Registration includes one banquet ticket.  (Weekend Registrations do not include a banquet ticket.) Additional tickets may be purchase when you register for the convention or from the PTG Registration Desk onsite. Space is limited, so first-come, first-served. Vegetarian meals are available upon request. Tickets must be purchased by noon on Wednesday, July 20.


Are the RPT Exams offered during the convention?

All three of the RPT exams can be taken during the convention. Go to exams for more info.


Can I tape classes or any of the convention functions?

Audio or videotaping of convention functions is prohibited without the express written permission of the PTG Executive Director. Any taping of classes must also be approved by the instructor.


Can I visit the exhibit hall without registering for the convention?

Free exhibit hall passes are available for guests of those registered for the convention. You can add exhibit hall guests at convention.ptg.org/registration or on the registration form at the back of this book.