Institute Classes

2022 PTG Convention and Technical Institute • August 3 - 6 • Anaheim, CA

2022 Convention Class Resources
Download instructor handouts and other resources from the 2022 Convention. Go to the PTG Annual Convention and Technical Institute library at then click on 2022 Handouts.

  (E) Everyone   (B) Basic Level   (I) Intermediate Level   (A) Advanced Level


(I,A) Grand Regulation Actionpalooza
Rick Baldassin, RPT, & Carl Teel, Salt Lake City, UT Chapter
This hands-on class combines the popular “Are You Regulationally Challenged?” and “Are You Still Regulationally Challenged?” classes into an all-day experience. Students will first work in small groups to diagnose problems on a series of action models after which the solutions to the problems will be presented. Each student will then regulate a PTG test model according to a step-by-step procedure and his or her work will be checked for accuracy. This will be an intense day, but the instructors will make it fun. Limit 16 students. Pre-registration required. Materials and tools will only be provided for pre-registrants, but observers are welcome.

(E) Grand Dampers: Speed Techniques
Jim Busby, RPT, Salt Lake City, UT Chapter
Grand dampers require a very specific skill set. In this class Jim will present techniques that he has learned from some of the best damper technicians in the business. He will show the six basic moves of damper regulation and demonstrate speed techniques used in the factory.

(E) Regulating: A Part of Everyday Service
Ryan Sowers, RPT, Puget Sound, WA Chapter
Regulating is often sold as a line item. It should be part of regular maintenance. 10-15-hour regulations are often impractical and unnecessary. This class will inspire you to make regulating a part of your service routine as you boost your reputation, your income, and your clients’ piano playing experience.

(I, A) Relentless Repetition, Relentless Repetition, Relent…
Mike Reiter, RPT, Eugene, OR Chapter
The class explores ways to increase the repeat rate of the action in both grand and upright pianos. We will spend time working with regulation fineries along with some repair items which contribute to better repetition. “I attended Mike’s class and applied the techniques to a troublesome grand action, and it repeated like a mad thing.” Susan Kline.

(E) Two Step Action Regulating
Jim Geiger, RPT, Heart of Texas Chapter
This class starts with a definition of regulating, describes regulating the action in two steps, and then the rest of the process in accordance with the definition. After this class, one should be able to regulate an action without a cheat sheet and without the numbers.

(E) Upright Regulation - Action Meets Dampers
Keith Bowman, RPT & Mike Carraher, RPT, Hailun
We have just completed the perfect action regulation. What can possibly go wrong? Meet the damper system. It can be your friend, or your worst nightmare. Learn how the action drive train and the damper drive train work, and how they interact. See time saving regulation procedures. Learn how to make proper wire bends for damper alignment; how to set damper spring tension accurately; damper timing by sight; spoon adjustment out of the piano; diagnostic damper readings at front of key, and much more, using unique tools and fixtures that provide accuracy and better posture.

(E) Vertical Piano Regulation: Simplified and Codified
Jim Busby, RPT, Salt Lake City, UT Chapter
Vertical regulation is often neglected, yet a few simple steps can make upright pianos perform to their maximum potential. Speed, yet accuracy, are key to making this enjoyable and lucrative.

(I,A) What Difference Does It Make?
Steve Brady, RPT, Seattle, WA Chapter
How will a pianist respond to a change in each aspect of grand action regulation? This class examines how the pianist feels it, when we take each parameter too far in one direction and then too far in the other. Pianist Frederic Chiu will be on hand to play the piano and give his feedback on the changes made to the action.


(E) 99 Problems but a Pitch Ain't One
Chris LaBarre, RPT, Southeastern Pennsylvania Chapter
What problem are you solving for your customers and what are you selling? If you think it's tuning and repairs, then you're missing a lot of sales and being under compensated. Your bottom line shouldn't suffer because of confusing communication.

(E) Creating Estimates That Sell
Tim Barnes, RPT, Gazelle
You shouldn’t have to feel like a pushy salesperson to get your clients to choose to invest in their piano. Creating estimates that sell is all about staying true to who you are and utilizing the full power of Gazelle in your business.

(E) Grow With Gazelle
Tim Barnes, RPT & Luke Ershman, Gazelle
Learn how you can use Gazelle to save time, wow your customers, and grow your piano service business. In this class we will bring decades of business experience together to help you grow your business using the tools Gazelle offers like online scheduling, automated reminders, estimates, and QuickBooks integration.

(E) How Piano Dealers Think
Eric Johnson, RPT, Connecticut Chapter
Piano dealers play a vital role in the piano industry ecosystem. However, it often seems like the end goals of dealers and technicians are in conflict. This class will explore the business of selling new pianos, including brand selection, inventory requirements, merchandising on the sales floor, sales techniques and strategies, and the critical role of technicians and service.

(E) Improve Your Systems, Increase Your Profits
Duncan Peterson, RPT, Salt Lake City, UT Chapter
Over the past 18+ years, we have discovered systems that have increased our company revenue multiple times. We've also helped several technicians transition toward their retirement goals. We believe by applying these same techniques and systems we use, you can increase your revenue and personal peace at the same time.

(E) Piano Appraisal and the Technician
Brian Janey, San Diego County Chapter & Leopold Holder, RPT, New York City, NY Chapter
Technicians frequently handle this question: how much is it worth? It is assumed by the one asking that you know! It is a trickier question than it might seem. This is a class where we will have some fun (game shows fun!) helping you know if that question is one you should answer. You’ll gain some tools to help insulate yourself from trouble inadvertently caused by giving a wrong answer.

(E) Running the Business
Ruth Van Dine, RPT, Rhode Island Chapter
A look at past business practice: can they work in today's piano business? What, of the past, is still viable in this age of always connected, always available?

(E) Selling/Buying Your Piano Tuning Business
Wim Blees, RPT, Central Florida Chapter
You’ve spent a lot of time building your tuning business, or maybe you're in the market to buy an existing tuning business. Find out how to figure out how much the business is worth, the tax consequences, and the details involved in making the transaction.

(E) Strategies for Teaching and Mentoring
Andrea Hackbarth, RPT, Alaska Chapter & Kenneth Jeffs, RPT, Columbia, MO Chapter
This class is for anyone who is interested in teaching or mentoring newer technicians and would like to gain more confidence in their teaching skills. The class will dig into the teaching and learning process and focus on effective methods for teaching the kinds of hands-on skills needed in our field. We'll consider in-person as well as virtual mentoring situations, and participants will get a chance to practice some teaching strategies during the class.

(E) Teacher & Technician: Touch and Tone
Kendall Hafermehl, RPT, Calgary, AB Chapter & Skye Meadows, Seattle, WA Chapter
Learn to speak the musical language of piano teachers! We will explore the vital connections between excellence in piano pedagogy and piano technology. When teachers grasp how interconnected and mutually reinforcing our passions are, a synergistic relationship will result - meaning more money in your bank account!

(E) What’s Your Number?
Bill Davis, RPT, Atlanta, GA Chapter & Jorja Davis, BAE, MS, MEd
Whatever your financial circumstances, “What’s your number?” sets forth realistic life and work patterns every technician, brand new or 20+ years in the business, should take into consideration when planning their schedule and determining the value of their work. Knowing the answers to common questions, unique to everyone, will help you determine how to make ends meet as a piano technician. To make the class truly beneficial, participants should print and fill out this form before class:

(E) Women in the Piano Technology Profession
Ricki Klos, RPT, Ft. Worth, TX Chapter
This is class is an opportunity to empower women in the field of piano technology by allowing them a safe and open space to discuss challenges and victories in their workdays.

College & University Technicians (CAUT)

(I,A) CAUT Forum
Michael Reiter, RPT, Eugene, OR Chapter
The CAUT Forum is a platform for technicians who work in an Institutional format such as a college or university. A wide variety of subjects are covered along with introductions of class participants. The session will include a presentation on record keeping for the institutional technician.

(I,A) Concert Prep in an Institutional Setting
Corbin Sturch, Houston, TX Chapter
Do you ever find yourself having to tune on an institutional stage? Maybe you want to expand your skill set so you finally have the confidence to! Working on a concert stage is a special skill that a technician has to develop. This two-period class focuses on what is needed to develop that skill set to best serve College and University Technicians and technicians serving local small theaters, colleges, high schools, and other institutions.

(E) Ghosting Letoff
Dave Conte, RPT, Knoxville, TN Chapter
In this hands-on class, we will discuss and demonstrate how to optimize letoff regulation to focus tone and improve action performance, while explaining other points essential to achieving uniform results.


(A) Bösendorfer VC "Vienna Concert" Model Development and Artist Service
Ferdinand Bräu, L. Bösendorfer Klavierfabrik Gmbh
The class is giving an insight to the design and development process of the latest "Vienna Concert" models at the Bösendorfer piano factory in Vienna as well as the experience and influence of artist relations to the development process of a concert grand.

(E) Hammers – A Historic View
Frank Abel & Uwe Bolwin, Abel Hammer Company
See the development of the piano hammer during the time from Cristofori to the modern hammer. View a video demonstrating how Abel Hammer Company duplicates a set of square hammers.

(E) A History of the Golden Hammer
Joyce Meekins, RPT, Washington, DC Chapter & Fred Sturm, RPT, New Mexico Chapter – PTG Foundation
Since 1969, PTG has presented its top award, the Golden Hammer, to one outstanding PTG member per year. The award itself has been hand-crafted by a series of volunteer PTG members, most recently Keith Bowman and Nate Reyburn. During its over 50-year history, the award has evolved into an increasingly sophisticated and unique work of art customized to its recipient. We will talk about that history, including photos and memories of Keith Bowman and video footage of Nate Reyburn constructing the Golden Hammer presented to Nick Gravagne in 2019.

(I) Practical Scale Design
Del Fandrich, RPT, Puget Sound, WA Chapter
This class is a primer covering the basics of piano rescaling. Starting with measuring and evaluating an existing scale, using available software, we consider how to redesign a scale to better match the character of the piano. We will discuss the various compromises that must be made when rescaling a piano.


(E) Disklavier Service Demonstration
Yamaha Team
Disklavier service is easy and profitable! Join Yamaha staff in a real-time demonstration of a Disklavier service call and learn best practices for success.

(E) PianoDisc: The Basics of Maintenance and Servicing
Mark Burgett, & Zackery Hardy, PianoDisc
In this class you will learn the basics of how to service and maintain a modern PianoDisc system.


(E) All About Hammers
Frank & Norbert Abel, Abel Hammer Company
What raw material is used to make good hammer felt? How is hammer felt made? What is the difference between quality felt and standard felt? With the use of live videos and visuals, you’ll learn the process of felt making and take a tour through the Abel Hammer factory in Germany. In addition, you’ll learn more about the basics of weight, voicing, elasticity, and hardness in hammers.

(E) Collaboration in Action Rebuilding
Melanie Brooks, Brooks, Ltd. & John Gallen, Connecticut Chapter
Independent technicians have a portfolio of quality parts and services available on the market to produce a high-end action rebuild, but parts selection can be confusing. How do we determine what is right for us as technicians while meeting the needs of the pianist, the piano, and the platform in which it is played? Join us in a collaborative discussion between technician and supplier that will give you the confidence to determine what to use on your next action rebuild.

(E) Did You Remember To...
Dave Conte, RPT, Knoxville, TN Chapter
Learn important step-by-step protocols for piano teardown. Whether in preparation for restringing, action replacement or complete piano rebuilding, this will be beneficial in any situation.

(I) Hammer Boring 101
Paul Rea, Hailun
Don’t miss this two-period hands-on introduction to hammer boring. We will be setting up measuring then cut, bore, arc, cove, taper, and hang hammers. By class end you will know what tools you need and where to get them and a basic knowledge of how to use them.

(I,A) How to Design a Piano
Del Fandrich, RPT, Puget Sound, WA Chapter
This is an introduction to the process by which pianos are designed. Starting with the original notes defining the 1914 Baldwin “C” (6’ 3”) grand, we’ll develop a design “cartoon” for a modern grand of similar size. We’ll discuss the many compromises that must be made between dream and reality.

(E) Installation of the Full-Fitted Pinblock
Christian Bolduc, Pianos Bolduc
Christian shows how to replace a full-fitted grand pinblock from A to Z. How to take necessary references before removing the plate, the use of the Plate-Puller, removing the pinblock using the Bolduc’s pinblock extractor. fit the new block to the plate, drilling it, glue, and dowel in the case. Many tips and tricks to simplify the work.

(E) Installation of the Grand Pre-Crowned Soundboard
Christian Bolduc, Pianos Bolduc
So, you’re ready to install your first pre-crowned soundboard. Step by step learn how to take the proper measurements and references before removing the original soundboard and ordering your new board. Learn how to create a clever, inexpensive hot box to dry and prepare the new pre-crowned soundboard before installation.

(E) Mason & Hamlin with Wessell, Nickel & Gross
Bruce Clark and Mark Burgett, Mason & Hamlin
Join Mason & Hamlin reps for a presentation on the WNG composite action parts as used in Mason & Hamlin pianos.

(E) A Rebuilders Guide to Keyboard and Action Replacement
Dean Reyburn, RPT and Nate Reyburn, RPT, Reyburn Pianoworks
We'll cover evaluating grand keyboards and actions for major rebuilding or replacement, installing a new keyset, correcting action geometry, and a virtual tour through the RPW keyboard and action building shop where we use the latest CAD and CNC robotics.

(E) The Theory and Practice of Key Making
David Rubenstein, Diane Markin, Inc.
Take advantage of this opportunity to learn more about all aspects of key making, from design to the various stages of manufacturing. The class will be of interest to those actually wishing to make their own keys, or simply wanting to make informed decisions concerning having their keys replaced.

(E) Upright Hammer Replacement
John Gallen & Josi Davis, Connecticut Chapter
Upright hammer replacement is often needed, but installing the hammers is neither difficult nor easy and it is seldom taught. Using simple jigs, let's discuss the common issues and solutions found when performing this job.

(E) Vintage Steinway Restoration: Best Practices
Bill Shull, RPT, Pomona Valley, CA Chapter
We’ll discuss the restoration of a vintage Steinway piano from the viewpoint of "Best Practices." The disciplines of conservation, traditional restoration and remanufacturing are brought to bear on the restoration challenges presented by an 1870s Steinway grand. In the first period, these resources are reviewed and case studies introduced. In the second period, the case studies are examined in detail through these different lenses.


(I) But This Was My Grandmother’s Piano!
Ward Guthrie, RPT, Montana Chapter
This class on uprights will be a combination of troubleshooting, building an estimate, making a priority list, selling the job to your client, serving your client’s best interests, and how this can earn income beyond a basic service call. 

(I,A) Care and Feeding the High End Piano
Eric Johnson, RPT, Connecticut ChapterDesigned to provide an overview of the features and qualities of a high-end piano, this class will show techniques to get the best possible performance. Examples will include Bosendorfer, Steingraeber, Bluthner, Sauter, Fazioli and higher-level instruments from Yamaha and Kawai.

(E) Fantastic Squeaks and Where to Find Them
Jason Cassel, RPT, Salt Lake City, UT Chapter
“I’ll take pedal squeaks for 200!” This Jeopardy-style class features videos of clicks, buzzes, squeaks and more. Participants will be given the chance to earn points by guessing the source of the sound correctly. When the source has been identified, the solution will be discussed.

(B) From Tuning to Transportation
Anthony Hollingsworth, Rhode Island Chapter
Join us as we delve into the fundamentals of moving vertical, grand, and square pianos. Illustrations and images will detail best moving practices, costs involved (equipment and labor), benefits and reasons why a technician may consider expanding into transportation.

(E) Glue: Getting Into a Sticky Situation
Duane McGuire, RPT, Salt Lake City, UT Chapter
Many different glues are available for use in piano work. The many choices beg the question: what's best? We will describe the various classes and working properties of glues, so that the technician is better able to select an appropriate glue for the job at hand. Included will be practical demonstrations of applications in pianos. Also, we'll do some destructive testing, but no pianos will be harmed in this class!

(E) Grand Undercover Installation Made Easy
Paul Adams, RPT, Southeastern Pennsylvania Chapter
A grand piano with a Piano Life Saver System plus an undercover is a more effective and more efficient installation. This is especially true in environments where the HVAC system must provide a high air exchange rate by law. This class will show you how to install an undercover that will be secure and esthetically pleasing, as it hides the components of the Piano Life Saver System from view and is easy to remove and replace for servicing the system’s tank. New parts, tools and techniques will allow you to accomplish this in a timely fashion. A handout will be provided, spelling out the procedures and giving you the links to obtain the equipment used. The process involves upholstery techniques to achieve a snug fit, as well as special toggle fasteners used in the sailboat industry.

(E) Humidity and the Piano
Kelly Hollifield, Dampp-Chaser Corp and Josi Davis, Brooks, LTD
Humidity impacts your tuning, and the life and stability of a piano. This session gives you an overview of how humidity affects the moisture content of wood in pianos, and how to mitigate these effects. We will explore possible solutions including building control, room control, and the Piano Life Saver, leaving you better equipped to understand and manage fluctuating conditions.

(E) Hybrid Pianos Need Piano Technicians!
David Reed, RPT, Kawai America Corp.
The piano world is changing, folks! There are acoustic/digital hybrid piano models now that have standard acoustic piano actions in them, giving the pianist the touch response of an acoustic piano with the benefits of a digital piano. This is a new market for us to take advantage of with only minimal learning. As these hybrid pianos become more common and start to age, they will need us to maintain them. This class will give an overview of Kawai’s hybrid pianos and practical advice to make working on them just like working on a traditional piano.

(E) I've Got A Tool for That!
Jim Busby, RPT, Salt Lake City, UT Chapter
Since 2002 Jim has taught PTG tool tip classes at conventions and conferences. In this class, Jim will take the very best tips from past classes and add some great new ones. Learn tool modification and tool making and look at some unique tools that Jim finds valuable for shop and field work.

(I) Improving Grand Piano Performance, 20 Tips
Starr Taylor, RPT, Southwest Florida Chapter
This intermediate/advanced class is designed to help piano technicians look at the piano from inside out. The tips in this class will address unusual problems when servicing grand pianos as well as improving old tried and true methods for adjusting pedals and actions. Topics include adjusting nose bolts for tuning stability, addressing string deflection with temperament strips, seating strings on bridges, eliminating grand pedal noise, addressing friction in the piano action, adjusting repetition springs, and properly bushing the pitman pin hole in keybeds. A detailed handout is included. Questions are always encouraged!

(I) Improving Upright Piano Performance, 20 Tips
Starr Taylor, RPT, Southwest Florida Chapter
This beginner/intermediate class is designed to help technicians look at the whole piano system. If you know what to look for, you'll be seen as a professional. The tips in this class will help you quickly diagnose problems and fix them. Topics include handling tuning instability, bedding actions, ironing key bushings, fixing damper rod problems, and addressing pedal issues. A detailed handout is included. Questions are always encouraged!

(E) Introduction to the Piano Life Saver
Kelly Hollifield, Dampp-Chaser Corporation
Struggling with tuning stability related to humidity fluctuations? This is a great session to check out whether you are new to Dampp-Chaser’s Piano Life Saver System or just looking to brush up your skills and knowledge. We will cover a broad overview of product function, system selection, basic installation, and service.

(E) Isaac’s Van: Shop on Wheels
Isaac Sadigursky, RPT, Los Angeles, CA Chapter
This year has created new challenges for me. After driving a full size van for my daily work since 1975, an executive decision was made to downsize to a minivan that carries less tools and parts. I will drive my new van to the convention site, and participants will gather around while I discuss and show my strategies for everyday work on ordinary people's pianos.

(I) Making Simple But Very Useful Tools
Francisco (Paco) Morales, RPT, Houston, TX Chapter
Come learn to make and use simple and economic tools that will help you a lot as you service all kinds of pianos.

(E) My First 48 Mistakes Being in the Piano Business
Isaac Sadigursky, RPT, Los Angeles, CA Chapter
Hear Isaac as he discusses many pitfalls in the daily life of piano service, many perfect ways to lose clients and how to embarrass ourselves. All are true life experiences and true stories.

(E) Piano Technicians Playground
Bill Davis, RPT; Sheffey Gregory, RPT; & Ed Sutton, RPT
Multiple workstations allow individuals to watch video instruction and understand and practice specific skills in a hands-on environment promoting success without time constraints. Fundamentals such as string splicing, making tight coils and beckets, hammer traveling, damper alignment, vertical and grand aftertouch, key bushing, flange re-pinning, making good measurements, and measuring bass strings for replacement comprise a set of competencies all technicians need to know. All tasks are presented in a step-by-step manner that participants can practice and emulate. Whether you’re just beginning or a 30-year technician, this hands-on class where tools and materials are provided offers a best-practice opportunity to improve and polish skills. Stay five minutes or all day. Chapter leaders are encouraged to learn how to participate.

(E) Replacing the Young Chang Action Bracket
Wim Blees, RPT, Central Florida Chapter
Young Chang grand pianos made defective action brackets which “grow.” Learn how to identify the defective brackets and how to replace them.

(E) Resurrecting the Older Grand
Don Mannino RPT, Kawai America Corp. & Tatsuya Murakami MPA
This seminar is a shortened version of Don’s all-day workshop on how to bring a well-worn grand piano into good playing condition in one day. Topics covered will be prioritizing your work, planning to spend time on the areas that will have the most impact on the piano, and giving the most “bang for your buck” in action performance and piano tone. Don will provide an overview of how to accomplish this with demonstrations covering string seating, hammer shaping, regulation, tuning, and voicing, as well as minor action reconditioning points that can be done quickly. He will also show some useful tips that can help any piano perform and sound better. This class will challenge you to raise the level of service you provide and offer a lot of useful tips for making heavily used newer pianos perform at their best.

(E) Spinet Repair and Maintenance
Alice Alviani, North Shore Chapter
Spinets are more similar than different to other pianos but need some special tools and methods to service them that are unfamiliar to many technicians. There are so many of them out there, usually played by students who must succeed to pass on piano-love to future generations.


(E) The 10-Minute Aural Pitch Adjustment
Dan Levitan, RPT, New York City, NY Chapter
This class features a complete aural pitch raise of a grand piano, demonstrating a variety of extremely fast and accurate aural techniques that offer a pleasant break from the ETD.

(E) The Accu-Tuner Tuning Class - Part 1
Bob Conrad, RPT & Paul Sanderson – Inventronics
Come learn how the exciting new features of the SAT IV and SAT IV “980” can take your FAC tunings to an entirely new level of customization for every piano you tune. Once learned and with just a little practice, these features can be applied quickly and easily, and many of their effects can even be stored with the tuning for future use.

(E) The Accu-Tuner Tuning Class - Part 2
Bob Conrad, RPT & Paul Sanderson – Inventronics
Come see and hear presentations of how the new SAT IV and SAT IV "980" features are used.  We’ll also demonstrate how to decide where you want to place certain ‘target’ notes in the midrange, bass and treble!  Once you know where you want those targets to be, to a great extent, FAC tunings can be customized to hit them!  This is exciting and we hope you will join us for this new Accu-Tuner Tuning Class on Custom Tuning with a Sanderson Accu-Tuner!

(E) Concert Instrument Profile: Yamaha CFX
Yamaha Team
The flagship of the CF series, the CFX full concert grand piano represents the pinnacle of Yamaha's tradition of piano crafting. Beautifully made with an exquisite tone across the entire dynamic range, the CFX has the power to project its sound to the furthest reaches of any concert hall.

(E) CyberTuner - Tuning Your Way
Dean Reyburn, RPT & Carl Lieberman, RPT, Reyburn Piano Service, Inc.
CyberTuner utilizes artificial intelligence to create musical and stable piano tunings focused on the harmonic magic of pure 12ths. We'll cover single pass 25 cent pitch raise and final tuning with iRCT.

(E) Let the Weight Do the Work
Paul Adams, RPT, Southeastern Pennsylvania Chapter
Learn the proper techniques for using an impact hammer. The ergonomic advantage this tool provides will help ease the strain on your back muscles. It can help prevent carpal tunnel syndrome, as well as other repetitive stress injuries associated with our profession. It’s the best way to tune uprights, especially when the treble end is in a corner. See a selection of the available types. A portion of the class will be hands-on, allowing participants an opportunity to experiment with the techniques presented, using a variety of impact hammers. Once you master the technique, you will want to add this much under-utilized tool to your arsenal.

(E) Professional Pin Setting
Dan Levitan, RPT, New York City, NY Chapter
Find out how to achieve bulletproof stability on any piano by taking advantage of the clear separation of turning and tilting forces on a tuning pin made possible by C-shaped tuning hammers.

(E) Sound Outside Plato's Cave
Ted Kidwell, RPT, Sacramento Valley, CA
Piano tuners are prisoners in the dark cave of temperament and inharmonicity. However, the vast majority of music is outside the cave. Let’s wander out into the fresh air of true harmony, reorient ourselves with these basic fundamentals of sound then creep back into our cave with a revitalized perspective.

(E) Speed vs Stability
Ed Tomlinson, RPT, Los Angeles, CA Chapter
Learn some new tips and techniques to improve both speed and stability in your tuning. No matter your level, this class will help you hone your skills and increase your speed with stability.

(E) Taming the 1098
Norman Cantrell, RPT, Central Oklahoma Chapter
The Steinway 1098 or Model 45 is a challenge to many technicians. There are several versions of this piano as design changes have been implemented over the years. Norman has been servicing the pianos at Oklahoma City University since 2006 with 83 of these in their inventory. He’s learned a few things to make them play and perform better without losing his sanity along the way. Come learn a few tested tricks to make servicing this model easier and more rewarding.

(E) Techniques for Passing the PTG Tuning Exam
Bill Bremmer, RPT, Madison, WI Chapter
During the first period we’ll explore Part 1 of the Tuning Exam: setting pitch (with a unique and exacting technique for using an electronic tone), a temperament sequence which provides multiple checks for each note tuned, and the midrange. During the second period we’ll cover tuning outer octaves aurally and electronically and techniques for tuning the unisons with solid stability. Make sure to bring your ETD.

(E) Tune Refine Confirm: A System for Developing Aural Skills 
Jason Cassel, RPT, Salt Lake City, UT Chapter
Have you ever felt guilt for not knowing how to tune a piano entirely by ear? Or maybe you passed your RPT exams and never tuned aurally again? In this class, videos, interactive quizzes and in-class demonstrations will provide you with a system for developing your aural skills on the pianos you tune each day.

(E) Tune Jitsu: Ergonomic Tuning
Nate Reyburn, RPT, Reyburn Tools
Before the way of the hand comes the way of the mind. Come learn the secrets of the impact tuning hammer. We'll focus on how the body functions, how to use it effectively with various tools, and how not to use it when tuning.

(E) Tuning Tutoring
There’s no better way to improve your tuning than one-on-one tutoring by a master tuner. Private tutoring will benefit you no matter what your skill level. With outstanding tuning tutors, you’ll find a universe of tuning knowledge to explore. This all takes place in a one-on-one format lasting 90 minutes. Limit of 9 Slots. Fee: $120. You must pre-register for this class. Please check at the PTG Registration Desk for open slots.

(B) Where are Those Beats
Ward Guthrie, RPT, Montana Chapter
This class emphasizes aural skills and examines common temperament tests. What are beats? Where do beats come from? How do we use them? What are coincident partials? Why do proofs work? After your temperament is completed, how can you improve it? A method will be shown to improve an existing temperament.


(E) Angel Shot Voicing
Zhiwei Huang, RPT & Larry Lobel, RPT, San Francisco, CA Chapter
Tired of pounding needles into hard hammers trying to quiet them down, but getting a result that's short-lived? Angel shot voicing solves this problem, and you can quickly learn how to do it in this class.

(I,A) Artist and Artisan: Concert Service
Don Mannino RPT, Kawai America Corp. & Tatsuya Murakami MPA
New for 2022. The session covers a range of topics related to concert service including working with concert halls to schedule regular maintenance; action preparation and regulation for control, repetition, power, and control; voicing techniques for power, sustain, full tone, bright and clear tone, or warm tone depending on the concert needs; tuning for the best concert sound; and working with pianists to get them comfortable with the instrument. Both instructors are active concert technicians working with pianists in a variety of circumstances from recording sessions, solo and concerto concerts, to piano competitions.

(A) Bösendorfer Voicing
Ferdinand Bräu, L.Bösendorfer Klavierfabrik GmbH
The class is giving an insight to the design and development process of the latest "Vienna Concert" models at the Bösendorfer piano factory in Vienna as well as the experience and influence of artist relations to the development process of a concert grand.

(E) A Concert Prep Master Class
You don't have to be a concert tuner to benefit from this class. This panel discussion with three veteran concert tuners and performing pianist Frederic Chiu will share their experience in preparing for a concert at major venues. Eric Johnson will moderate a panel consisting of Kathy Smith, Steve Brady, and Ferdinand Bräu. Learn tips and tricks about facilitating the relationship between piano and pianist and learn to translate the pianist's needs into what can be done on the piano in a limited time frame. Frederic Chiu, who will be performing on the Bosendorfer 280VC at the Foundation Concert that evening, will give us a firsthand account of his process for preparing for a concert.

(E) Measuring Voicing
Maria Pollock, RPT, Northshore, IL Chapter
On-site change. See class handouts.

(I,A) Preparing the Concert Piano - An Overview
Steve Brady, RPT, Seattle, WA Chapter
Material for this class is from Steve’s book, Under the Lid: The Art and Craft of the Concert Piano Technician. Steve presents a proven routine for working with concert pianists plus a pre-concert checklist that will help eliminate worry. Specific tips on tuning for concerts are included.

(I) Touch and Tone: The Pianist’s Perspective
Fred Sturm, RPT, New Mexico Chapter
A two-period class. Touch includes both how the piano action feels to the pianist and how it functions. During the first period we’ll look at the various contributing elements, focusing on the condition of parts and regulation parameters. How do each of these affect the feel and function? We will make use of a European style of touchweight analysis that includes let off. During the second period, we’ll see that tone begins with how the mechanism throws the hammer to the string, and how the hammer interacts with the string. What is the pianist after? How can our preparation of the action and hammers provide the pianist with a focused tone that features a wide range of tone color? Both upright and grand pianos will be covered in both periods, including practical methods and steps to be taken.

(E) Voicing: A Part of Everyday Service
Ryan Sowers, RPT, Puget Sound, WA Chapter
Voicing, like unisons, should be learned from the beginning and mastered over a lifetime. This class will help you develop systems to upgrade the tone of everyday pianos using novel tools and techniques. Whether a Steinway B or Wurlitzer spinet, your clients will find new joy in their instruments.



Take the RPT Written Examination
Exam Team
This is your opportunity to take the RPT Written Exam online. Pre-register by sending an email to Examinees should come to the room indicated on the schedule. Bring your own internet-accessible device (tablet, laptop, phone, etc.). Visually impaired technicians will take their exams in the ETSC office. For PTG members only. You must bring your current PTG membership card with you to take the exam. No extra fee required to take this exam. For PTG members only.


Understanding the PTG Tuning Exam
Exam Team
Taking an RPT Exam is a great opportunity to learn your strong and weak points, and to get certified as an RPT. We’ll explain the details of the Tuning Exam procedure and give tips for effective preparation. For PTG members only.


Understanding the PTG Technical Exam
Exam Team
We will walk through the Technical Exam and its requirements. There will be examples of exam equipment, models, and jigs such as one would find on the test, including a preview of the new 3-note grand model which will be implemented in the near future. Come find out how to prepare for the exam, what tools and supplies you will need to bring to the exam site, and what examinees are entitled to before, during, and after the examination. Learn ways to best utilize your time, improve efficiency, and cope with exam anxiety and other strategies to help you successfully tackle the exam and become a part of your daily fieldwork. There will be plenty of time for Q&A. For PTG members only.


CTE Tuning Examiner Training
Exam Team
Detailed information for RPT members who are interested in assisting with Tuning Exams and becoming a Certified Tuning Examiner. Also, discussion about effective exam administration and problem-solving tips for CTE's and assistant examiners. For RPT’s only.

Interested in becoming a Technical Examiner (TEC)? Please visit the convention Exam Office.