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Executive Outlook

Did I Mention Retention?

Paul Adams, RPT
PTG President

There is only one thing more important than obtaining new PTG members, and that is retaining them. Our Home Office does send out a welcome package of documents to all new members, and this is a good first step. However, it needs to be followed up by the local chapter to which they are assigned. Too often I’ve heard stories about new members who received minimal or no contact or guidance from their chapter, not even a phone call or an email advising them of where and when the next chapter meeting will be.


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