Mineral build up will be virtually eliminated with the use of distilled water. Kent is correct that if distilled is exclusively used, the Pad Treatment becomes even more important since true distilled water is an excellent insulator/nonconductor of electricity. I have personally seen situations where the LWS does not work because fo that. As I mentioned, the PT does not magically remove minerals from water, it is strictly an algaecide, but it will add enough "impurities" to distilled water to enable it to conduct the tiny amount of low voltage of electricity that the LWS needs to function.
Where I will respectfully disagree a bit with Kent is in the recommendation of softened water. The process of softening the water replaces elements such as calcium and magnesium with sodium (generally). This will also eventually end up on the pads. Reverse Osmosis is a alternate way to remove minerals and other things from you water and it does not add anything in the place of what it removes, meaning RO water would be preferable to softened water in a DC System.
I won't post pics of what can happen to pianos when commercially available humidifier treatments are used in place of our PT. Many, if not most, of those treatments, often called descalers, contain acids which are intended to dissolve scale that builds up in the humidifiers. When that is put into our System, the acid becomes airborne in the evaporation process and attacks the metal bits, especially the strings. If you ever see a grand piano with a DC in it that show extreme rust around the nose bolt holes in the soundboard, that's what is happening.
Additionally, when piano owners occasionally put Clorox or something similar in the water, they are inadvertently creating chlorine gas. Not good, to say the least.
Our Pad Treatment is safe for the piano since it uses the same chemical that is used in contact lens solution as a preservative. If you can put it in your eyes, I think we can safely say that it is safe for your piano. It will greatly reduce the tendency for the watering tube to get mildewy and for the inside of the tank to get slimy and nasty, which is what will happen if nothing is put into the water.
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Charles Rempel
Sales & Marketing Director
Dampp-Chaser Corp.
HENDERSONVILLE NC
828-692-8271
Original Message:
Sent: 01-11-2017 07:09
From: Kent Burnside
Subject: Dampp Chaser question
If you can get your clients to use distilled water regularly, there won't be any more mineral buildup on the Smart Bar. In that case it's especially important to use pad treatment faithfully; otherwise the low water sensor doesn't always work, according to Dampp-Chaser. I've noticed that softened water seems to have about the same results as distilled.
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Kent Burnside, RPT
Franklin TN
615.430.0653
Original Message:
Sent: 01-10-2017 13:03
From: Geoff Sykes
Subject: Dampp Chaser question
I install several Dampp Chaser systems a year. I also maintain a number of pianos with Dampp Chasers for customers I have inherited. Only about half of the owners of these systems actually use the special Dampp Chaser Pad Treatment added to the water. Yet either way, when it comes time for me to replace the pads I notice almost no difference. With or without the treatment the pads a crusty. So, what, exactly is this treatment accomplishing? Could it be that what I'm experiencing is typical for Southern California, and that other parts of the country/world have different results? Is mold ever a problem? Just curious what others are experiencing.
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Geoff Sykes, RPT
Los Angeles CA
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