Considering the value of the piano and the risks involved to the piano, property and people you need to insist that the piano be on a spider dolly. The fact it has wide casters should not make one think it can be moved a long distance. The leg got snagged on the threshold which makes it even more dangerous. I had a Steinway L that was used by a choir and routinely moved from the side to the middle of the room. Well the choir director went to move it one night and the leg buckled. He yelled for help and several people rushed into the room and they propped it up with heavy books on a metal side chair. I had to do an extensive repair on the leg, rout out wood to fit the current edition of the butter fly leg plates. The mold plates failed because the edges on the plates where all rounded out/worn off.
A spider dolly was ordered the next day
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James Kelly
Owner- Fur Elise Piano Service
Pawleys Island SC
(843) 325-4357
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