Whether intentionally or not, your posts are starting to imply that there is something inherently dangerous about Steinway pianos.
I take you to be well meaning, but respectfully, I have to reject your implication. Many thousands of Steinway pianos with this leg configuration are broken down, moved, and set up safely every single month without incident.
The design of this locking mechanism has been thoughtfully engineered, thoroughly stress tested, and field-proven over the past 18 years.
If you have any questions or desire any further clarification, please reach out to me directly. I'm available by phone at 718-267-3229.
Original Message:
Sent: 01-30-2025 07:41
From: Norman Brickman
Subject: Hamburg Steinway Leg Repair
Steven, you're right. I've worked on a "lot" of Steinway grands over the years, and the only one with a faulty bracket that I recall was the lyre of an M – too tightly fitting after a move. I had to take off the upper plate and space it down a little bit. There was also another piano with two legs swapped – which I only discovered after the two wooden locking chocks had discrepancies in their closing / locking position. No broken metal flanges. These new leg attachments brackets appear to have some new / different potential failure mechanisms. Regards, Norman.
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Norman Brickman
Potomac Piano Service
Potomac, Maryland
potomacpiano@verizon.net
https://potomacpiano.com
(301) 983.9321
Original Message:
Sent: 01-30-2025 02:06
From: David Love
Subject: Hamburg Steinway Leg Repair
Steven wrote: "This "new" system has been used for almost 20 years, I did a search on the forum and this is the first failure noted."
Just for clarification, if the failure you are referring to is the piano I brought into this discussion, the leg didn't fail, the piano didn't fall. When installing the leg, the driver that was used for installation stripped the threads on the insert and therefore the locking plate could not be moved into place, it could not be tightened so the leg was not able to be secured, it was obvious, and the mover brought it to my attention so we propped the back of the piano on a saw horse until a repair could be made. Moreover, this was an old system and apparently the new system is a bit more durable. Still, take Daniel's advice, don't overnighted, there is no additional benefit, and I wouldn't overthink it either. Just note it.
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David Love RPT
www.davidlovepianos.com
davidlovepianos@comcast.net
415 407 8320
Original Message:
Sent: 01-29-2025 21:29
From: Steven Rosenthal
Subject: Hamburg Steinway Leg Repair
Norman, I think you are worrying about this overmuch. Perhaps you've never seen a broken traditional leg plate but I have, in fact the rear end of a 'D' once collapsed and missed my young apprentice toes by inches. As far as inspecting a grand, it's hard to tell the exact condition of a caul or whether or not its screw is secure or bent or if the plate screws are tight when the piano is set up or even if the right leg is in the right position. I've worked on some pretty rickety/scary pianos with the old plate and caul system.
This "new" system has been used for almost 20 years, I did a search on the forum and this is the first failure noted. I don't think it's worth losing sleep over.
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Steven Rosenthal RPT
Honolulu HI
(808) 521-7129
Original Message:
Sent: 01-29-2025 16:54
From: Norman Brickman
Subject: Hamburg Steinway Leg Repair
Daniel, OK -- "never service a [Steinway] piano leg while it is bearing the weight of the piano". Yes, as we discussed, there are extra stresses involved with large offset casters which can "interact" with the new type of Steinway leg attachment hardware.
What about normal service to our customers with Steinway grands to include validation of an installation or a move, normal extra service upon a tuning, or upon doing an appraisal? Do we service the old leg attachment part number as we always have? What particular service guidance does Steinway provide for these situations outlined when the new style leg attachment hardware is involved? For example, from David's posting, and from your experience of piano movers having impact screw drivers (that can far exceed the 20 foot-pound spec for the new leg locking plate bolt), we are expecting some stripped locking assemblies upon moves. Regards, Norman.
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Norman Brickman
Potomac Piano Service
Potomac, Maryland
potomacpiano@verizon.net
https://potomacpiano.com
(301) 983.9321
Original Message:
Sent: 01-28-2025 21:41
From: Daniel DeBiasio
Subject: Hamburg Steinway Leg Repair
Forgive me for thinking this should go without saying, but never service a piano leg while it is bearing the weight of the piano.
20nm is the torque spec for the bolt that joins the plates together.
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Daniel DeBiasio
Technical Education & Support
ddebiasio@steinway.com
718-267-3229
Steinway & Sons
Original Message:
Sent: 01-28-2025 17:43
From: Norman Brickman
Subject: Hamburg Steinway Leg Repair
David and Daniel, thank you for the details on a nice design for grand leg attachment. Plus you clarified that no redesign is being planned (except perhaps for their consolidation). I only have two remaining items of interest that I will outline below and for which I would appreciate your feedback.
A couple important assumptions I will use below are (a) a caster that has a 2 ½" offset of the floor bearing point to dead center of the leg (as Daniel indicated), and (b) that the smaller dimension (width) of the upper part of a leg is less than twice the offset of the caster, or less than 5.0" in this assumed case. If the second assumption is not true, then you can probably ignore the Testing item of interest below.
(a - Moving) Unfortunately, leg parts are susceptible to mishandling and failure by piano moving staff whose power driver tools can (easily) accidentally be set to too high a torque. We (the piano tuner-technician) will validate proper leg attachment using an 8mm hex wrench to check for a "snug" tightness of the leg bracket's cap screw as Daniel indicates. If there is an issue from a move of damage to the leg attachment assembly, we will likely be called upon to help resolve responsibility.
(b - Testing) I am interested in whether there is a possible subjectivity and variability in checking the locking cap screw tightness for being "snug". If the caster happens to be randomly at an undesirable angle on the floor, the stationery leg torque of 825 inch-pounds (69 foot-pounds) could conceivably be opposing the cap screw that is pulling the leg locking plate into the frustrum by attempting to pull the locking plate in the opposite (unengaged) direction.
So there could be two levels of "snugness" for the locking cap screw – (i) one with zero foot-pounds of leg torque on the leg locking plate such as when the leg center of support is within the top wood flange of the leg or before the piano is set in place, and (ii) one with 825 inch-pounds of leg torque pushing or pulling the leg locking plate. In the latter case I assume that the piano tech MUST NOT first loosen the locking cap screw before re-tightening it (to check for snugness) since the locking plate might likely shift in the frustrum in the process. It will also be more difficult to tighten the locking cap screw in this (ii) instance versus (i). I'm therefore not sure how easy it will be to test for the snugness that Daniel refers to.
Take the rear piano leg as an example. If I understand the design of the new leg attachment parts correctly, case (i) above would occur when the caster is offset to the front / keyboard of the piano, while case (ii) above would occur when the caster is offset toward the rear of the piano. Regards, Norman.
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Norman Brickman
Potomac Piano Service
Potomac, Maryland
potomacpiano@verizon.net
https://potomacpiano.com
(301) 983.9321
Original Message:
Sent: 01-27-2025 10:13
From: David Love
Subject: Hamburg Steinway Leg Repair
Rather than us idly speculating on design failure possibilities, I suggest talk to Steinway if you have concerns. They recently reengineered these plates (I'm told!). The bolts don't appear to take much, if any, of the load or stress from moving the piano. They simply move the locking mechanism in place. It takes several turns of the bolt to tighten the mechanism such that any failure from the bolt coming loose seems very unlikely. I suppose it's possible that someone could finger tighten them and not use an Allen wrench to further tighten it. But it would be impossible to install the leg and leave it in a state where the leg is not secured at all and not notice it. The leg would fall off then.
Having just installed these new plates and bolts, I will say that I'm not worried about the bolts coming loose, it simply requires too many turns of the bolt in order to not just release the leg in the case of removing it, but actually free the leg to the point of any kind of motion. I'm not worried about sabotage FWIW.
I find with this system. It's much easier to determine if a leg is secured than going around with a rubber mallet, whacking the inside of the leg to make sure that the interlocking leg plates are secure. But YMMV and if there's any doubt I think it's probably best to discuss this with Steinway directly. I can't really offer more than that here.
Honestly, I think we're venturing into the area of an abundance of over caution.
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David Love RPT
www.davidlovepianos.com
davidlovepianos@comcast.net
415 407 8320
Original Message:
Sent: 01-26-2025 12:27
From: Norman Brickman
Subject: Hamburg Steinway Leg Repair
Parker, I'm not qualified to make definitive decisions / observations on this topic, but I personally have the same opinion you have. In light of David's findings on the stress that this new part is subjected to, I think that the manufacturer should consider a re-evaluation. If they decide to stay with the same type of design, rather than perhaps to revert back to the old part, I suspect they would enhance the strength of both the screw and the threaded plate. A #10 (hex head) machine screw size (about 5/16" diameter?), if I have it right, seems a little small if the piano movers incorrectly have their driver torque set all the way up. Of course a more robust screw and threaded plate could involve a more extensive redesign of the whole part.
David, I am afraid that I disagree with your opinion that we should plan on being alert for a loose leg attachment by watching for a wobble of the leg. My opinion is DO NOT test (or observe) using a wobble as a criteria, with the explanation being as follows. Let's assume that the wooden plate at the top of the rear leg measures 5" x 15". (I got this from a different brand of piano – just using it here for talking purposes.) The modern concert grand brass caster offset from dead center appears to run around 1 7/8" from what I see in part catalogs. Assume that the caster on the rear leg is (randomly) pointed toward the keyboard (with its floor bearing point / line then being 5/8" behind the front edge of the upper leg wooden plate) – and the caster might further be locked or for whatever reason assume that it does not easily rotate. If the rear leg is not properly attached to the piano body, and if there is then a "wobble" that allows the keyboard to be pushed forward more than 5/8", the upper part of the rear leg could be buckled forward such that its front support edge is pushed beyond the position vertically above the floor bearing point of the caster – and of course then the rear leg could then start to tip forward disastrously / catastrophically.
To summarize: A Steinway concert grand with large brass casters can become unstable if the mechanism holding a leg to the piano body is compromised, such as its locking apron being incorrectly adjusted by piano movers. The problem can be exacerbated depending upon the position / angle of a caster on the floor! Exercise caution!
Am I missing something? A clarification if I am wrong, including a good engineering explanation, would be appreciated. Regards, Norman.
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Norman Brickman
Potomac Piano Service
Potomac, Maryland
potomacpiano@verizon.net
https://potomacpiano.com
(301) 983.9321
Original Message:
Sent: 01-26-2025 08:03
From: Leslie Koltvedt
Subject: Hamburg Steinway Leg Repair
Cap bolts are understood in the automotive field as grade 8 bolts.
Les Koltvedt
(404) 631-7177
LKPianos.com
Original Message:
Sent: 1/25/2025 4:26:00 PM
From: David Love
Subject: RE: Hamburg Steinway Leg Repair
The problem wasn't the bolts, They are hardened steel, pretty durable. In fact, I reused the bolt on the new plates. The problem was the threads on the plates which were stripped out. The bolts involved in the stripped threads on the plates emerged unscathed. .
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David Love RPT
www.davidlovepianos.com
davidlovepianos@comcast.net
415 407 8320
Original Message:
Sent: 01-25-2025 11:57
From: Parker Leigh
Subject: Hamburg Steinway Leg Repair
I wonder if it might make sense to have a larger diameter bolt say 10 or 12 mm and of higher strength given the stresses involved.
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Parker Leigh RPT
Winchester VA
(540) 722-3865
Original Message:
Sent: 12-26-2024 16:35
From: David Love
Subject: Hamburg Steinway Leg Repair
I have a Hamburg Steinway B that I'm working on. The Threaded leg socket and set screw both seem to be stripped. Probably have to replace the threaded socket imbedded in the leg. Has anyone actually done this specific job who can advise on removing the old socket?
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David Love RPT
www.davidlovepianos.com
davidlovepianos@comcast.net
415 407 8320
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