I spoke to Kawai at this number at the end of November. This was technical services, not parts, they called me so I don't know if you have options when you call.
Original Message:
Sent: 01-15-2025 08:54
From: Paul McCloud
Subject: Leg Bolts for George Steck Asian Piano
Here's the phone number I got from the Samick website: (615) 206-0077. I talked to Jane yesterday to order a music desk. She answered the phone when I called, no menu to go through. Her email is: jane@smcmusic.com.
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Paul McCloud, RPT
Accutone Piano Service
www.AccutonePianoService.com
pavadasa@gmail.com
Original Message:
Sent: 01-14-2025 13:43
From: Rex Roseman
Subject: Leg Bolts for George Steck Asian Piano
I am also looking for replacement bolts for a Samick grand. Samick is not responding to emails and the number that PTG has in the industry directory is not in use. Does anyone know how to get through to them?
Thank you.
Rex Roseman
Original Message:
Sent: 1/3/2025 1:06:00 PM
From: Phil Bondi
Subject: RE: Leg Bolts for George Steck Asian Piano
Hi Terry.
What Roger Gable said..
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-Phil Bondi
Original Message:
Sent: 01-03-2025 10:05
From: Terrence Farrell
Subject: Leg Bolts for George Steck Asian Piano
Hi gang! I have a customer with a George Steck fetal grand piano. It is fairly new (maybe 10 to 20 years old) and is clearly some variety of Asian piano. He had the piano in long term storage and wanted me to set it up for him. All leg and lyre bolts (machine screws) were missing. I tried every thread size and type I could find, both english and metric, and nothing seems to fit. Does anyone know what size/type bolt I need? Or maybe who manufactured this piano (my Pierce Atlas does not provide any info)? The serial number is KP8592 if that might be of any help. Thanks so much!!!
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Terry Farrell
Farrell Piano Service, Inc.
Brandon, Florida
terry@farrellpiano.com
813-684-3505
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