Is there any chance that you changed computers somewhere in the midst of this crisis? IOW did you happen to change from a 32 bit to a 64 bit machine? If so, that could be your entire problem. If not...well I'm no computer geek...
Original Message:
Sent: 08-31-2023 19:20
From: Joe McDonald
Subject: Old Customer Data Base software
Thank you so much to all who responded to try to help. I was able to get in touch with Troy Nolen and he has graciously consented to try to help me sort all this out. I could have gone on using PowerTech as it was, but I am getting ready to retire from tuning, and I need to present the young man taking over my tuning business with a client list complete with service history for each piano. Hopefully Troy can come through............ otherwise we're back to 3X5 index cards!!!!!! JK.......
Thanks everyone!
Joe Tom McDonald RPT
Rowlett, TX
Original Message:
Sent: 8/31/2023 6:17:00 PM
From: H. Russell Schmidt
Subject: RE: Old Customer Data Base software
I concur. I did not mention that the guys at Gazelle worked with Troy Nolan to transfer my data to Gazelle as I could no longer rely on my old system. I thought PTMS was a really nice system but Gazelle is quite a leap forward technology wise.
- Russell Schmidt RPT Bluegrass Chapter
Original Message:
Sent: 8/31/2023 5:59:00 PM
From: Allan Sutton
Subject: RE: Old Customer Data Base software
Joe, maybe ask the good people at Gazelle ? I know that it's something they do, import clients from an old system. I can't say if this one will qualify...
Best of luck.
Original Message:
Sent: 8/31/2023 2:32:00 PM
From: Larry Messerly
Subject: RE: Old Customer Data Base software
Back in the old old days I was sitting at my desk looking at 500 or so 3x5 cards with customer data on them and realized if there were a house fire I'd be out of business. That Christmas vacation I had my daughter make copies of each of them and put it I. The trunk of my car.
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Larry Messerly, RPT
Bringing Harmony to Homes
www.lacrossepianotuning.com
ljmesserly@gmail.com
928-899-7292
Original Message:
Sent: 08-31-2023 11:49
From: Gerald Cousins
Subject: Old Customer Data Base software
Hopefully you can get this resolved. I learned the hard way too. It's important to always have a backup. In this day and age, backup on a regular basis to protect from these types of issues. I have found a great company to do this automatically for all my devices (cell phone and computers) They have a family plan with 6TB (terabytes') of storage and backup for $9.97 a month. A lot less that the other "big corporations" like dropbox or OneDrive. USA based too. Here's a link to their website if you want to find out more: GOTBACKUPUSA
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Gerry
Gerald P. Cousins, RPT ~ Director of Piano Service and Resources
West Chester University of PA
gcousins@wcupa.edu
Original Message:
Sent: 08-30-2023 12:41
From: Joe McDonald
Subject: Old Customer Data Base software
Greetings all,
Many years ago, I bought a customer data base managing system called PowerTech from Troy Nolen. As incredible as it seems, I have been using this software for more than 20 years (maybe 30) with no problem until now. Do any of you guys out there remember this software and if so, does anyone know how to print a master list of clients and service history? Any help would be appreciated!
Thanks,
Joe Tom McDonald RPT
Rowlett, TX
214-213-5044