Pianotech

Expand all | Collapse all

Piano Life Saver Humidity System Question

  • 1.  Piano Life Saver Humidity System Question

    Posted 04-05-2023 21:01

    I've got a church with a Piano Life Saver system on it and right now the heater bars are on and the humidity in the room is 26 percent. I'm afraid it's going to dry out the piano! I checked where things were plugged in and it all looked correct. So, educate me here. Why are the heater bars on in a room that is that dry?  



    ------------------------------
    "That Tuning Guy"
    Scott Kerns
    Lincoln, Nebraska
    www.thattuningguy.com
    ------------------------------


  • 2.  RE: Piano Life Saver Humidity System Question

    Registered Piano Technician
    Posted 04-05-2023 21:28

    The system cycles. When the room is dry, the humidifier cuts in, and operates until the higher limit of the set range is reached. At that point, the humidifier cuts out and the dehumidifier bars cut in, and remain in operation until the lower end of the set range is reached. If the ambient air is quite dry, the dehumidifier bars will not be on for very long. Conversely, if the ambient air is quite moist, the dehumidifier bars may never quite manage to get the humidity low enough that the humidifier even kicks in.



    ------------------------------
    Floyd Gadd RPT
    Regina SK
    (306) 502-9103
    ------------------------------



  • 3.  RE: Piano Life Saver Humidity System Question

    Posted 04-05-2023 21:53

    Thanks Floyd!



    ------------------------------
    "That Tuning Guy"
    Scott Kerns
    Lincoln, Nebraska
    www.thattuningguy.com
    ------------------------------



  • 4.  RE: Piano Life Saver Humidity System Question

    Member
    Posted 04-06-2023 09:58

    Perhaps the humidistat is not positioned properly in relation to other components, the humidifier baffle is missing , the humidistat is defective (unlikely))))

    what type of piano is it installed in ??     You should call Dampp Chaser for guidance



    ------------------------------
    James Kelly
    Owner- Fur Elise Piano Service
    Pawleys Island SC
    (843) 325-4357
    ------------------------------



  • 5.  RE: Piano Life Saver Humidity System Question

    Registered Piano Technician
    Posted 04-06-2023 12:48
    I'm generally a fan of PLS systems, BUT I've had several grand pianos with H5 systems display alarming pitch drops in winter, and the dehumidifier rods are on the whole time I'm tuning even though the room humidity is 20%.  

    When the piano is 25 cents flat, the room is dry,  and the dehumidifiers are on, something is wrong. 

    I've replaced a couple humidistats with some improvements, but don't have a good way to test the stats to prove or disprove a defect. 





  • 6.  RE: Piano Life Saver Humidity System Question

    Registered Piano Technician
    Posted 04-06-2023 18:00
    hi, 
    I wonder if the humidistat was wired wrong inside if the units were plugged in properly





  • 7.  RE: Piano Life Saver Humidity System Question

    Registered Piano Technician
    Posted 04-06-2023 10:16
    Scott,  The answer you received is correct but you don't sat if it's a grand or upright.  

    Either way how far the humidistat is from the working parts determines the sensitivity.  And if it is a grand piano the vent holes on the humidistat have to be unobstructed and slightly above a beam.  Always get the SN off the humidistat and keep it they have in the past had some problems.  

    --
    Sent from Gmail Mobile





  • 8.  RE: Piano Life Saver Humidity System Question

    Posted 04-06-2023 10:30

    Thanks for all the info.! It's a Yamaha grand C3 #5391255. I didn't install the system and I don't install them. To be honest, I'm not a fan of them, but they're already installed in some pianos when I come to work on them, so I have to deal with them. 



    ------------------------------
    "That Tuning Guy"
    Scott Kerns
    Lincoln, Nebraska
    www.thattuningguy.com
    ------------------------------



  • 9.  RE: Piano Life Saver Humidity System Question

    Registered Piano Technician
    Posted 04-06-2023 11:10
    Scott,  
    Do the online training.  These systems will help a piano have a longer life but we need to take care of the system.  The system now only has a couple problems-when it gets no power and there is water in The tank or pads that won't wick. 

    When you come across one take a photo of the humidistat it has the model and  SN .  You should always check how things are plugged in. I have seen the cord/plugs reversed before. The hangers for the tank should just touch the beams not Sounding board and ribs.  

    In grands. In general the humidifier has to be centered on the sound board the humidistat must be 6" from the humidifier tank, the dehumidifier rods should be installed 12" from humidistat.  If the piano is too small and there is more than one dehumidifier they should be equal distance from the humidistat.  

    Most pianos 7' or bigger should have a 2 tank system.  

    If there is too much airflow at the piano it needs an under cover.  I once took care of a small grand in a church and I  kept thinking there was a problem with the piano or system.  Finally I realized that the grate in the raised choir floor was a cold air return that was wreaking havoc on the piano and the system.  

    --
    Sent from Gmail Mobile





  • 10.  RE: Piano Life Saver Humidity System Question

    Registered Piano Technician
    Posted 04-06-2023 15:07

    Data loggers that track temperature and humidity are useful.  I use the EL-USB-2+.  You can use it to graph your data and visualize what is happening in the piano.



    ------------------------------
    Floyd Gadd RPT
    Regina SK
    (306) 502-9103
    ------------------------------



  • 11.  RE: Piano Life Saver Humidity System Question

    Posted 04-06-2023 18:23

    So, here's the deal...

    A high school I tune for has two identical Yamaha grands and for some reason one has a Dampp Chaser system and the other one doesn't. (This was done before I started working for them) The one with the system has rusty strings and is always badly out of tune. The other one has nice shiny clean strings and is never out of tune as badly as the other one. I had put MusicSorb in the one with the clean strings. So, I'm leery of the Dampp Chaser system because of things like this. There are other situations like this that I've encountered. I just haven't seen for myself how this system helps. Heat and water just seems like a bad combination for a piano. 


    ------------------------------
    "That Tuning Guy"
    Scott Kerns
    Lincoln, Nebraska
    www.thattuningguy.com
    ------------------------------



  • 12.  RE: Piano Life Saver Humidity System Question

    Registered Piano Technician
    Posted 04-06-2023 19:17

    Scott,

    Improper installation can seriously screw up its effectiveness. Someone else installed these...yes, however as a professional in the field you should familiarize yourself with PROPER installation and then check each one of these for compliance with instructions. I have seen some goober installs that needed correction. 

    The other aspect is the age of each system. By checking the stat number with DC they can tell you the approximate age of the system. After about 15 years I strongly encourage owners to replace it (unless of course it seems to be working perfectly).

    As Jessica correctly stated, component placement is important for the system to acquire the proper feedback so as to determine cycling times. Some techs who install these do not pay attention to these parameters (or think they know better) and the system does not work optimally. You really need to get the info and determine if there is an install problem or not. 

    Finally, on rare occasions stats reach an expiration date and go crazy. But there are some diagnostic procedures to try to find out. 

    Peter Grey Piano Doctor 



    ------------------------------
    Peter Grey
    Stratham NH
    (603) 686-2395
    pianodoctor57@gmail.com
    ------------------------------



  • 13.  RE: Piano Life Saver Humidity System Question

    Registered Piano Technician
    Posted 04-06-2023 20:04

    Unless those two pianos were purchased at the same time and have lived side by side this is not a valid observation.



    ------------------------------
    Larry Messerly, RPT
    Bringing Harmony to Homes
    www.lacrossepianotuning.com
    ljmesserly@gmail.com
    928-899-7292
    ------------------------------



  • 14.  RE: Piano Life Saver Humidity System Question

    Posted 04-06-2023 20:26

    Yes Larry. Purchased at the same time and are in identical rooms side by side. Yamaha GH1's #5976242 and 5976036. 

    Peter - That's exactly one of the problems I have with this system!! If it's not done PERFECTLY, then game over, it will not work properly. There's just too much room for error. 

    Another example: A very large church I tune for has a Sauter 275 grand with a double tank on it. It is plugged in and kept up (yes, it was professionally installed) but the piano needs tuned every month. I've been dismayed at how unstable this piano is. Last month when I tuned it it was remarkably stable (you know where I'm going with this). The Dampp Chaser had been unplugged. I wasn't sure if this was on purpose so when I asked my contact they said it was by accident. I'm tuning that piano tomorrow so I'll see where it's at. 

    I know many of you believe in this system and so I'm touching on something very near and dear to you. I really don't want to offend anyone but this has bothered me for a long time. I just haven't seen good results from it. Is there anyone out there who will acknowledge that this system could be flawed? That maybe something like MusicSorb is a valid humidity control system?

     



    ------------------------------
    "That Tuning Guy"
    Scott Kerns
    Lincoln, Nebraska
    www.thattuningguy.com
    ------------------------------



  • 15.  RE: Piano Life Saver Humidity System Question

    Registered Piano Technician
    Posted 04-06-2023 22:23

    It is certainly possible that the system has a defective component. A competent piano service technician should be able to diagnose and solve the problem. It may be improper set up of perfectly functioning parts.
    Keep in mind, too, that any humidistat will gradually drift away from accuracy. It's unreasonable to assume that "all" 20+ years old systems will function flawlessly.



    ------------------------------
    Patrick Draine RPT
    Billerica MA
    (978) 663-9690
    ------------------------------



  • 16.  RE: Piano Life Saver Humidity System Question

    Registered Piano Technician
    Posted 04-07-2023 07:58

    Scott,

    I'm seeing what appears to be a pattern here. These "faulty" systems have been installed by someone else...is it possible that they have all been installed by the same person? (Just a reasoned guess here). 

    Secondly, it seems that most of the ones you're unhappy with are in institutional environments...yes? (Church, school, etc). These types of environments are typically rather extreme and often (but not always) require a circulating ventilation system that brings in outside air more so than a typical (closed) home heating system. This air flow can cause the stat to operate somewhat erratically, which is why an undercover (on grands) is helpful and recommended (as well as a full top cover).

    Thirdly, the fact that so many others of us have generally positive results with this system argues against the idea that the system in itself is flawed. It is stated quite plainly in the DC installation instructions that proper positioning of components (and moving air flow avoidance) is IMPORTANT to proper function. (Similar to a whole house A/C system design...to operate ideally there are specific parameters that must be considered with the installation. If these are ignored or not considered [poor installation], the effectiveness of the system will suffer and the occupants will not be comfortable DAMHIK...in fact there are specific similarities between these two systems). Part of our job as professionals is to be able to diagnose and correct this sort of thing (where possible).

    Finally, of course the system is not perfect nor a panacea...AND maintenence is required (pad changing, etc). If tap water is being used in any of these systems there is going to be major crud removal necessary on a regular basis otherwise performance will be compromised. Is this being done? Or is it being ignored? (Again the a/c illustration comes to mind as needing regular maintenance). 

    There is always a reason...

    Peter Grey Piano Doctor 



    ------------------------------
    Peter Grey
    Stratham NH
    (603) 686-2395
    pianodoctor57@gmail.com
    ------------------------------



  • 17.  RE: Piano Life Saver Humidity System Question

    Member
    Posted 04-07-2023 09:47

    Peter ....I agree with all you have said. I have installed many systems and saved many pianos because of them. The overall environment a piano sits in has a lot to do with stability, string rust, wood movement. I have spent time fixing improper installs, installs without humidistats, systems plugged into outlets controlled by wallswitches. Dehumidifier rods putting out heat when rh is low may be a sign of improper installll and failure to follow distances between components and/or placement of components . i strongly advise purchasing some data loggers and leaving them in a problem piano for 2 weeksrecording 24 x 7  The graphs will give you an accurate picture of room conditions and can be powerful proof that it is an environmental issue. In many situations customer education is needed. When questioned some customers admit they shut the ac off, adjust it to go on when house is occupied, open doors and windows for "fresh air". 



    ------------------------------
    James Kelly
    Owner- Fur Elise Piano Service
    Pawleys Island SC
    (843) 325-4357
    ------------------------------



  • 18.  RE: Piano Life Saver Humidity System Question

    Posted 04-07-2023 10:31

    Thank you Peter and others for your help and thoughtful answers. I appreciate your time and expertise! 



    ------------------------------
    "That Tuning Guy"
    Scott Kerns
    Lincoln, Nebraska
    www.thattuningguy.com
    ------------------------------



  • 19.  RE: Piano Life Saver Humidity System Question

    Registered Piano Technician
    Posted 04-07-2023 11:59

    I agree with most of what has been recommended here so I won't repeat any of that. Here in Southern California we seldom get weather conditions that warrant the full Life Saver system. I generally recommend only the de-humidifier and then only in areas close to the beach or where the piano lives in a screwy environment. The full systems I have installed were in homes, (I discourage the full system in institutions), where they really were needed, and they have been a tremendous help in maintaining stability. Personally, I have only once come across a system that was wired backwards by someone else. I have, however, had only one occasion where the humidistat failed on a system that I had installed. Dampp-Chaser was very concerned. They sent me a replacement and asked for the old one back. They even reported back to me that yes, the humidistat had failed. 

    I always carry a thermometer/hygrometer. I check both temperature and humidity at every piano I tune, every time I tune it. To get an accurate reading I place the instrument in the piano but out of my way so it gets a reading of the conditions in the piano and not from the room. If the piano is way out I compare today's reading with the reading from the last tuning. If it's very different I know that the problem is environmental. Having a thermometer/hygrometer can also be useful in quickly seeing if the LS system is working correctly. In the de-humidifier system that failed on me, and which I had installed, I found that the RH at the piano was very low but the heater bars were on. Once the humidistat was replaced the piano once again became stable.

    I recommend this one because it's inexpensive and can be calibrated easily at home. 
    https://www.amazon.com/dp/B01HDW58GS/ref=emc_b_5_i 

    There is a limit to what a full system can do, however. If the piano lives in, say, a large church that can't afford to keep the room stable between services then the system is going to be competing against that. Usually unsuccessfully. A piano cover helps but, from personal experience, not enough. Most institutions where I have installed a full system have a high failure rate because they are improperly maintained or repeatedly get unplugged, turned off, or damaged by people moving the piano without training. I, therefore, don't recommend them. A  system with the humidifier part installed MUST be watched and maintained by the customer regularly or it WILL cause instability. Pianos in homes have a much better chance of being willingly and happily maintained by their owners. Every once in a while, on full systems, I have to replace the humidifier pads but I generally experience no other problems. 

    If it were me working with your two pianos, knowing that they are in similar environments, and seeing that the one with the LS system installed is behaving badly and the other is fine, I would simply unplug the system and watch it over several tunings to see if removing it actually fixed the problem. I sometimes come across pianos that did not need humidity control but the customer was scared into installing one by an aggressive tuner wanting to make a sale. When they are installed on a piano that needs it, they work wonderfully. When they are installed on a piano that does not need it, they are more problematic than helpful. 



    ------------------------------
    Geoff Sykes, RPT
    Los Angeles CA
    ------------------------------



  • 20.  RE: Piano Life Saver Humidity System Question

    Registered Piano Technician
    Posted 04-07-2023 12:47

    Geoff,

    Full agreement.  I too have seen most institutional installs go bad for all the reasons you state. Even when I was assured that they would be looked after...personnel changes and stuff falls through the cracks. 

    I recently decided to unplug the humidifier on a system (in a home) simply because every time I came to tune it it was dry. I finally decided that they were incapable of maintaining it properly therefore just give them half a system. They agreed. 

    Any dynamic system of any kind in any context must be installed properly according to design intent AND maintained according to design intent. This is true whether it's a car, a house, a chair lift, a snow maker, a piano, or whatever...and if it's not working within its design intent THERE IS A REASON. One must diagnose the reason(s) and address them. We don't simply throw up our hands and declare it a POJ. If addressing the reasons and fixing them is too costly, okay...that's a different story and out of our hands. Dies not change the design intent of an otherwise good system. 

    Peter Grey Piano Doctor 



    ------------------------------
    Peter Grey
    Stratham NH
    (603) 686-2395
    pianodoctor57@gmail.com
    ------------------------------