Peter ....I agree with all you have said. I have installed many systems and saved many pianos because of them. The overall environment a piano sits in has a lot to do with stability, string rust, wood movement. I have spent time fixing improper installs, installs without humidistats, systems plugged into outlets controlled by wallswitches. Dehumidifier rods putting out heat when rh is low may be a sign of improper installll and failure to follow distances between components and/or placement of components . i strongly advise purchasing some data loggers and leaving them in a problem piano for 2 weeksrecording 24 x 7 The graphs will give you an accurate picture of room conditions and can be powerful proof that it is an environmental issue. In many situations customer education is needed. When questioned some customers admit they shut the ac off, adjust it to go on when house is occupied, open doors and windows for "fresh air".
Original Message:
Sent: 04-07-2023 07:58
From: Peter Grey
Subject: Piano Life Saver Humidity System Question
Scott,
I'm seeing what appears to be a pattern here. These "faulty" systems have been installed by someone else...is it possible that they have all been installed by the same person? (Just a reasoned guess here).
Secondly, it seems that most of the ones you're unhappy with are in institutional environments...yes? (Church, school, etc). These types of environments are typically rather extreme and often (but not always) require a circulating ventilation system that brings in outside air more so than a typical (closed) home heating system. This air flow can cause the stat to operate somewhat erratically, which is why an undercover (on grands) is helpful and recommended (as well as a full top cover).
Thirdly, the fact that so many others of us have generally positive results with this system argues against the idea that the system in itself is flawed. It is stated quite plainly in the DC installation instructions that proper positioning of components (and moving air flow avoidance) is IMPORTANT to proper function. (Similar to a whole house A/C system design...to operate ideally there are specific parameters that must be considered with the installation. If these are ignored or not considered [poor installation], the effectiveness of the system will suffer and the occupants will not be comfortable DAMHIK...in fact there are specific similarities between these two systems). Part of our job as professionals is to be able to diagnose and correct this sort of thing (where possible).
Finally, of course the system is not perfect nor a panacea...AND maintenence is required (pad changing, etc). If tap water is being used in any of these systems there is going to be major crud removal necessary on a regular basis otherwise performance will be compromised. Is this being done? Or is it being ignored? (Again the a/c illustration comes to mind as needing regular maintenance).
There is always a reason...
Peter Grey Piano Doctor
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Peter Grey
Stratham NH
(603) 686-2395
pianodoctor57@gmail.com
Original Message:
Sent: 04-06-2023 22:22
From: Patrick Draine
Subject: Piano Life Saver Humidity System Question
It is certainly possible that the system has a defective component. A competent piano service technician should be able to diagnose and solve the problem. It may be improper set up of perfectly functioning parts.
Keep in mind, too, that any humidistat will gradually drift away from accuracy. It's unreasonable to assume that "all" 20+ years old systems will function flawlessly.
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Patrick Draine RPT
Billerica MA
(978) 663-9690
Original Message:
Sent: 04-06-2023 20:26
From: Scott Kerns
Subject: Piano Life Saver Humidity System Question
Yes Larry. Purchased at the same time and are in identical rooms side by side. Yamaha GH1's #5976242 and 5976036.
Peter - That's exactly one of the problems I have with this system!! If it's not done PERFECTLY, then game over, it will not work properly. There's just too much room for error.
Another example: A very large church I tune for has a Sauter 275 grand with a double tank on it. It is plugged in and kept up (yes, it was professionally installed) but the piano needs tuned every month. I've been dismayed at how unstable this piano is. Last month when I tuned it it was remarkably stable (you know where I'm going with this). The Dampp Chaser had been unplugged. I wasn't sure if this was on purpose so when I asked my contact they said it was by accident. I'm tuning that piano tomorrow so I'll see where it's at.
I know many of you believe in this system and so I'm touching on something very near and dear to you. I really don't want to offend anyone but this has bothered me for a long time. I just haven't seen good results from it. Is there anyone out there who will acknowledge that this system could be flawed? That maybe something like MusicSorb is a valid humidity control system?
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"That Tuning Guy"
Scott Kerns
Lincoln, Nebraska
www.thattuningguy.com
Original Message:
Sent: 04-06-2023 20:04
From: Larry Messerly
Subject: Piano Life Saver Humidity System Question
Unless those two pianos were purchased at the same time and have lived side by side this is not a valid observation.
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Larry Messerly, RPT
Bringing Harmony to Homes
www.lacrossepianotuning.com
ljmesserly@gmail.com
928-899-7292
Original Message:
Sent: 04-06-2023 18:23
From: Scott Kerns
Subject: Piano Life Saver Humidity System Question
So, here's the deal...
A high school I tune for has two identical Yamaha grands and for some reason one has a Dampp Chaser system and the other one doesn't. (This was done before I started working for them) The one with the system has rusty strings and is always badly out of tune. The other one has nice shiny clean strings and is never out of tune as badly as the other one. I had put MusicSorb in the one with the clean strings. So, I'm leery of the Dampp Chaser system because of things like this. There are other situations like this that I've encountered. I just haven't seen for myself how this system helps. Heat and water just seems like a bad combination for a piano.
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"That Tuning Guy"
Scott Kerns
Lincoln, Nebraska
www.thattuningguy.com
Original Message:
Sent: 04-06-2023 15:07
From: Floyd Gadd
Subject: Piano Life Saver Humidity System Question
Data loggers that track temperature and humidity are useful. I use the EL-USB-2+. You can use it to graph your data and visualize what is happening in the piano.
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Floyd Gadd RPT
Regina SK
(306) 502-9103
Original Message:
Sent: 04-06-2023 11:09
From: Jessica Masse
Subject: Piano Life Saver Humidity System Question
Scott,
Do the online training. These systems will help a piano have a longer life but we need to take care of the system. The system now only has a couple problems-when it gets no power and there is water in The tank or pads that won't wick.
When you come across one take a photo of the humidistat it has the model and SN . You should always check how things are plugged in. I have seen the cord/plugs reversed before. The hangers for the tank should just touch the beams not Sounding board and ribs.
In grands. In general the humidifier has to be centered on the sound board the humidistat must be 6" from the humidifier tank, the dehumidifier rods should be installed 12" from humidistat. If the piano is too small and there is more than one dehumidifier they should be equal distance from the humidistat.
Most pianos 7' or bigger should have a 2 tank system.
If there is too much airflow at the piano it needs an under cover. I once took care of a small grand in a church and I kept thinking there was a problem with the piano or system. Finally I realized that the grate in the raised choir floor was a cold air return that was wreaking havoc on the piano and the system.
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Original Message:
Sent: 4/6/2023 10:30:00 AM
From: Scott Kerns
Subject: RE: Piano Life Saver Humidity System Question
Thanks for all the info.! It's a Yamaha grand C3 #5391255. I didn't install the system and I don't install them. To be honest, I'm not a fan of them, but they're already installed in some pianos when I come to work on them, so I have to deal with them.
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"That Tuning Guy"
Scott Kerns
Lincoln, Nebraska
www.thattuningguy.com
Original Message:
Sent: 04-06-2023 10:16
From: Jessica Masse
Subject: Piano Life Saver Humidity System Question
Scott, The answer you received is correct but you don't sat if it's a grand or upright.
Either way how far the humidistat is from the working parts determines the sensitivity. And if it is a grand piano the vent holes on the humidistat have to be unobstructed and slightly above a beam. Always get the SN off the humidistat and keep it they have in the past had some problems.
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Original Message:
Sent: 4/5/2023 9:01:00 PM
From: Scott Kerns
Subject: Piano Life Saver Humidity System Question
I've got a church with a Piano Life Saver system on it and right now the heater bars are on and the humidity in the room is 26 percent. I'm afraid it's going to dry out the piano! I checked where things were plugged in and it all looked correct. So, educate me here. Why are the heater bars on in a room that is that dry?
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"That Tuning Guy"
Scott Kerns
Lincoln, Nebraska
www.thattuningguy.com
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