If you've never worked on these Steinway upright actions it's worth taking the time to develop a basic knowledge and skill set. The damper levers have butt plates, and a couple turns of the screw with a follow-up push to free the plate and the lever will be free of the centerpin sitting in its slot, and you can gently extract downward. Tenor ones are the hardest because the overdamper keeps it tangled.
It's possible to then remove the hammer butt/flange - it's tricky and you're untangling again as the damper return spring on the flange wants to tangle too. Make sure you have a good screw holding tool so you don't lose the hammer flange screw.
The easiest way to remove hammer butt assemblies is to remove the hammer rail first. Though I often repair without doing this, it's worth the trouble. There is a hanger at the end with two screws so you don't have to bend any hangers. You'll have to loosen or remove a flange in the mid treble too, so that that hanger will fully extract from its bushing hole.
It's imperative on assembly that the damper lever is positioned correctly in the centerpin (aligning the slot). A big problem is finding misaligned levers with extra impressions from previous misalignments. Once aligned, tighten but don't be too forceful as these levers can break at the screw hole. Ditto with handling the tightened lever - be gentle.
If there's a long history of breakage there take Parker's advice and replace the levers, but that's a very time consuming and costly job with choices for improvement of design.
All parts are available through Pacific Piano Supply who provides them to the other suppliers including Schaff.
Www.pacificpiano.comRegards,
Bill
Bill Shull, RPT, M.Mus.
www.shullpiano.com
www.periodpiano.org
909 796-4226
Sent from my iPhone
Original Message:
Sent: 7/18/2026 11:18:00 AM
From: Parker Leigh
Subject: RE: Repinning Steinway double butt flanges
I would reccomend replacing the damper levers. As the butt plate screw is tightened they often split.
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Parker Leigh RPT
Winchester VA
(540) 722-3865
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Original Message:
Sent: 07-17-2026 13:17
From: John Pope
Subject: Repinning Steinway double butt flanges
Tim,
I'm not sure which pin you are saying is walking, the butt or the damper. In any case, I'm not sure why the flange would crack with repinning. I have had them crack when rebushing. Are you maybe worried about the butt cracking?
In any case, if one of these old parts cracks, CA or 5 min epoxy it back together and carry on.
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John Pope
University of Kentucky School of Music
Lexington, KY
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