I found this on PIanotech on a post from 2020 in reference to the exact part in question:
"UPDATE: In case anyone else is in a similar situation, the replacement part (and for other dongbei specific parts) is from 'North American Music' in New York. The contact I was given is Gary at 1-800-782-2694. The email contact is usapianos@yahoo.com."
I have no idea if this is current information or not.
These pianos were made in the Dongbei factory, where Nordiska and other brand pianos were made. These slow close mechanisms were prone to break after a couple of years.
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Paul McCloud, RPT
Accutone Piano Service
www.AccutonePianoService.compavadasa@gmail.com------------------------------
Original Message:
Sent: 02-21-2024 17:59
From: Steve Blasyak
Subject: Story & Clark grand
Greetings to all,
I've been reading with great interest the threads on pianosense.
Can anyone in the group tell who makes Story & Clark pianos?
I'm trying to find case parts for a damaged grand. The pivot the fallboard rotates on broke off on the bass end. The material is not metal, rather some kind of nylon or plastic. After trying to get the part, out of desperation I did try to super glue it. It didn't work. You can see the treble end is chewed up and distressed.
When I googled Story & Clark it came up with QRS. I have contacted QRS and had no luck getting any parts for the piano.
Anyone have any ideas?
Thanks in advance for any help or advise
Steve Blasyak