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What a Pianist Wants, a Regulation Provides and Selling Shot-in-the-Arm Piano Service by Robert (Bob) Grijalva 

07-17-2015 12:08

Class PowerPoint Presentation. Copyright Robert Grijalva, 2015. Permission granted to members of the PTG and piano technicians communities to copy and disseminate the material presented here.

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Short PowerPoint outline of the class   5.86 MB   1 version
Uploaded - 07-17-2015
Consideration of the various parameters of performance required by the pianist, as well as design criteria of the action. How does the regulation procedure address the desire for Sensitivity, Reactivity, Feedback, Flexible Adjustment, Seamless Mechanical Linkage, and Consistency. Each step in the regulation process affects these items in some degree.
 
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pdf file
Short PowerPoint outline of the class   394 KB   1 version
Uploaded - 07-17-2015
A suggested approach to selling needed major maintenance of a piano that can be accomplished in a full day of service. Several considerations are brought to bear: Customer education, Technician education, the Three W's; Wearing-In, Wear and Tear, and Wearing Out of the piano during its lifespan, and how to inject major services at various stages in a piano's life.
 
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