Hello to all my Piano Tech. brothers & sisters.
-This is both a Relating-to-Customer question (& building Customer Relationships), as well as a Functional Harmony question:
I have noticed that even if the parents of music-students who play the piano, don't play at all, they are often real, true Music Lovers themselves. This has made for some very interesting & enjoyable conversations over recent years, and I have always just let the topic(s) naturally flow & try to make the client feel at ease, and comfortable with me.
-Recently, I realized that it is just a nice way to relate the client, and gradually build a friendly (and musical) relationship with them over time. Since I am a musician & teacher as well, I have enjoyed this interaction, and it seems to help with future appointments & referrals.
-Curious if anyone has had similar (or different?) experiences?
*The functional-harmony question that brought up the latest client-conversation is:
How does the 2nd chord in Richard Rogers' "The Sound of Music" function? Key is F Major, and 2nd chord is E Major-Triad over F in bass. Some kind of altered F Chord? It sounds very dark, and great---and then resolves right back to F Major-Triad.
*Anyway, that was the indirect impetus for my whole (long-winded) questions.........
Thank for any input, feedback & Functional Harmony help, everyone!
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Christian Rehm
Eastchester NY
914-623-8863
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