I have kind of a mixed service area. My service area covers two counties, roughly an hour and a half drive north or south. (There's not really an east, and west... gets wet quickly.) In that service area are roughly 500,000 people, but hardly evenly spread out. In the cities from south up north: 90k people, 30k, 6k, 7k, 55k, 2k, 100k, 15k, 8k, 24k, 60k, 15k, etc, not to mention all the unincorporated areas. Each city is at least a 15 minute drive from the next, and some half an hour or more.
It's not uncommon for me to drive an hour to one of the outlining cities, tune at least two pianos there, and / or tune a piano in a different city on the same trip. Needless to say, I've got a lot of drive time, but not too much traffic, thankfully. It makes charging a (sometimes large) travel fee necessary, which some clients don't like. Oh well, they can find someone else. That's the reality of working here.
My problem is not the "no signal" message, which only comes up occasionally. My main issue with directions is that the GPS will sometimes route me to a house on a hill, and say I've arrived at the bottom of the hill, but there's not a driveway in sight. Having to call the client and ask for better directions... keeps me humble. As Wim said, I sometimes get the "turn at the tree" directions, which are always fun.
In answer to Maggie's question about tools, I carry my small (as in, metro ready) tool case with me in the front seat and into homes. It contains only my tuning, basic regulation, and voicing tools, plus screwdrivers, etc. That covers about 90% of my work. The other 10% is covered by the tools that are in my trunk. I have a big ~45 pound tool divider (really fancy tackle box) that carries most of the repair and lesser used tools. Of course sometimes actions come back to the shop for more messy / involved jobs.
Clients are mostly regular people, some retirees, and a few of CA's ultra wealthy mixed in. It's not uncommon for me to work with an "everyday millionaire," i.e. someone who has paid off their home and invested in retirement consistently, and is worth over a million dollars now, decades after they started. Upright to grand ratio is about 40%:60%, respectively. It's an interesting market.
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Benjamin Sanchez, RPT
Piano Technician / Artisan
(805) 315-8050
www.professional-piano-services.com------------------------------
Original Message:
Sent: 08-27-2020 10:08
From: Margaret Jusiel
Subject: "RURAL" TECHS
Hello All,
"Rural" is in quotes in the subject line because it's impossible to bunch techs together into just 1 category (or 2, rural vs urban), but within the rural spectrum, what are the differences in various rural settings? How much common ground is there? Are there universal differences between rural and urban settings? How are directions and driving routes different between flatlands, lowlands, hill-lands, & highlands? What compromises are made when there is "no signal"? What is different about transportation and road (or other) hazard preparedness? What is different about unexpected piano problem preparedness? What is different regarding the quantity and quality of non-profits? Are there different aesthetic tastes that lend toward different styles of tuning? What questions am I not asking because I can't see the forest through the trees? Does this topic interest anyone in any setting, including urban? Can we learn from each other? Are some rural tuners going to ignore this because they're too busy driving? Are there any rural tuners willing to "reply privately" to me if you don't want to bother with the forum? LOL!
Any takers?
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Maggie Jusiel, RPT
Athens, WV
(304)952-8615
mags@timandmaggie.net
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