Hey David,
A cautionary sidebar: pianists tend to have a limited vocabulary in describing issues with pianos, due, no doubt, to their limited understanding of their instrument. Sometimes when they say that an action is "heavy", it means just that. But a surprising amount of the time, "heavy" may not mean heavy at all, but rather, "unfamiliar."
I attended a class taught by one of our foremost luminaries that featured interaction with an accomplished concert pianist. We would send him out of the room, do different things to change the action, and then bring him back in to get his impression about how the action changed, compared to how it was before we monkey-ed around with it. There was at least one instance in which what we did definitely made the action objectively lighter, not heavier, and yet the pianist's reaction was that it made it heavier. Go figure, and good luck!
------------------------------
Alan Eder, RPT
Herb Alpert School of Music
California Institute of the Arts
Valencia, CA
661.904.6483
------------------------------
Original Message:
Sent: 02-21-2026 18:07
From: Parker Leigh
Subject: 1970 Baldwin L, owner complains of a "heavy touch"
Why not refelt the whippen cushions?
------------------------------
Parker Leigh RPT
Winchester VA
(540) 722-3865
Original Message:
Sent: 02-21-2026 17:25
From: Peter Grey
Subject: 1970 Baldwin L, owner complains of a "heavy touch"
I also like to "bolster" the whippen cloth with thin bushing cloth about 1/8" - 5/32" wide, assuming you can get underneath it.
Peter Grey Piano Doctor
------------------------------
Peter Grey
Stratham NH
(603) 686-2395
pianodoctor57@gmail.com
Original Message:
Sent: 02-21-2026 15:18
From: Wim Blees
Subject: 1970 Baldwin L, owner complains of a "heavy touch"
David
You're on the right track. Everything little thing helps when addressing heavy touch. One more little thing you can do is to "voice" the wippen heel. On Baldwin grands, the heel can get compacted, which not only makes the action noisy, but also heavy feeling. Brush the felt with a brass brush, and then take voicing needles to the side of the felt to loosen the fibers.
Wim Blees
Original Message:
Sent: 2/21/2026 2:38:00 PM
From: David Trasoff
Subject: 1970 Baldwin L, owner complains of a "heavy touch"
I will be doing an action service on a 1970 Baldwin L, very good overall condition, which had the whippens, shanks and flanges, and hammers replaced 15 years ago with "all Renner parts." The hammers appear to be Renner Blue Points. The owner complains that the piano has become very tiring to play after after 30-45 minutes (at least partly her health issues). Action geometry and key reweighting are not going to be addressed, at least at this time. I need to do what can be done to make playing feel "lighter" within the parameters of the current setup. Basic regulation is well within proper limits. I will check all of the usual friction points, clean and lubricate balance rail pins (the keys already move freely), check hammer flange pinning and correct where needed, probably use CLP or similar on all the action centers (there is no evidence of verdigris). What else? I definitely have room to move the hammer line a couple of mm closer to the strings. Damper lift off the key end is quite low, around 2mm. I could raise damper lift to 1/2 key travel, 5mm, that should make a noticeable difference. The hammers are quite worn, so they will get a pretty heavy filing; that should help. Any other suggestions?
Thanks!!
------------------------------
David Trasoff
Whatcom Piano Service
(360) 389-2158
david@whatcompianoservice.com
------------------------------