Voicing

Hello,

I am a 23 year based around the Chicagoland area and was planning to become a public school music teacher and a freelance musician but I really only have a passion for music and not teaching. I was interested in becoming a piano technician since I was in 8th grade but my family shot it down for lack of stability. I have been doing some research and found the the industry is not the same as it was 40 years ago with less mass market sales where one could get by with just the basic tuning and today's market is more niche and based in rebuilding, servicing, voicing, etc. I have read that most techs currently in the field are in the 50s/60s and not enough younger techs are coming into take up the older retiring tech's work. Even though there are not as many pianos around as their was 40 years ago, their are still millions of pianos in people's homes, schools, churches, and venues that need work. I have purchased the Piano Technician Academy's online course and have met with several older techs in my are who are willing to help me learn, one has offered to mentor me, and most are probably gonna retire in the near future. What advice can you give a young person in this day and age to build up a strong clientele to be able to be finically stable doing piano tech, musician free-lance work? I know at the start I may need a part time job to help cover cost as I build a clientele and should look into marketing courses as well but what else can be offer to help me out.

Thank you,

Jovanni LaPorte

Hi Jovanni,

First, welcome to the PTG! And congratulations on making the choice to start your journey. Several thoughts on your post that I feel are relevant:

I don't believe the piano industry is shrinking at nearly the rate that the raw numbers suggest. For one thing, that's been a resurgence in interest of playing the piano since the COVID lockdowns of 2020. Lots of people (re)started playing, which has lead to more pianos, which has lead to more work for us. Yes, there aren't as many pianos being sold as there were 40 years ago, but that's due in part to keyboards having replaced spinets as the entry-level instruments. (Most techs agree that this is a step up in many cases.) It's not uncommon to see a family upgrade to a good quality acoustic piano after a year or two of taking lessons on a keyboard. 

Also, just because new pianos aren't selling at the same rate as they have in the past doesn't necessarily affect your ability to find work (unless you sell pianos). Like you pointed out, there are millions of pianos already built, and every single one of them needs to be serviced at some point. According to some research I did a few years ago, most self-employed full-time technicians make between $90,000 and $130,000, which is more than plenty to live off of in most places. I know of a few technicians who make more than $200,000, and I've heard of two who have made about $500,000 a year. It is possible. 

You are correct about the aging demographics of the piano industry. The average age within the guild is 65 if I remember correctly, and we desperately need young blood! 

If you treat it like a business (more on that in a moment), piano work can be extremely stable, even more so than a "normal" job. Think about it this way. With a "normal" job, you have one boss that you need to keep happy all the time. If he has a bad day, you might be looking for a new job. With piano work, you have thousands of bosses over the years. If one of them isn't happy, big deal. Just move on to the next client, who will probably be happy. This kind of diversity leads to greater stability over time. 

The main area where people get into trouble is when they don't learn how to run a business. You don't need to get an MBA, but you do need to have some training. Running a business is different from tuning pianos, and you need to learn how to do both. There's more to it than just hanging out a shingle and hoping people will call you. 

There are quite a few excellent books out there on building a business (including my own), and I'd be happy to give you some referrals if you contact me privately. Some are about business in general, and some are specific to the piano service industry. Get some and start reading today! No one is a business expert when they start, but there's not an excuse of why you can't be one in a few years. There's an old saying that your business bottlenecks with you, and that's true. Your business can only grow as much as you do. 

Additionally, I would recommend that you start to hang out with successful technicians. Pick their brains about the state of the industry and how they've been successfully. Ask them how they talk to clients and place bids on work. Find out what's profitable and what to stay away from. Don't take business advice from people who aren't successful or have a poor outlook on things - you'll pick up some negative habits that will greatly hinder your ability to build a successful business. The great thing about PTG is that we have some of the best people in the world here, including some of the most successful piano technicians on the planet - and most of them are willing to help anyone who asks. 

Hello Jovanni,

Just curious as to why your parents said piano servicing was unstable. Maybe because it takes a long time to build the business?

It will take years. I will suggest you take up the offer of having a mentor. It does depend on who that is though. Also, I think that you should aim for full time service. That is the quickest and best way to achieve a top tier piano service. It will never happen part time. I would suggest joining PTG asap and it is very important, extremely important, to attend regionals and the national yearly.