Good point, Peter.
As I mentioned, replacing the hinges requires at least another person to lift the lid on and off. The moving company could reduce the charges by having one or two of their men do that work.
Wim
Original Message:
Sent: 10/29/2023 2:31:00 PM
From: Peter Grey
Subject: RE: How to find a part no longer available from manufacturer
Ashley,
This may sound a bit extreme, however it appears that as a result of the movers neglect and ineptitude, the piano has now been rendered useless under normal operating conditions. In fact it could easily be argued that it is also now a danger to whoever may try to use it since if they are not aware of the hinge issue and lift the lid trouble will shortly ensue.
Speaking of suing (pun intended)...the moving company should be held responsible for any and all costs involved, including complete replacement of the piano if necessary. It is no longer the instrument it was prior to the move and may not be able to made whole under any circumstances. This is what insurance is supposed be for...the unintended occurrence that damages the article. It may require a lawsuit as movers (as a general rule) attempt to wriggle out of any liability whatsoever. (Often all it requires is a "friendly" letter from a respected lawfirm concerning the matter to get their attention). If the moving company is informed that due to the way they left the piano (in an unsafe condition) they will be held fully responsible if anything further occurs as a result...
Perhaps you have already discussed this with the owners and the moving company.
Peter Grey Piano Doctor
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Peter Grey
Stratham NH
(603) 686-2395
pianodoctor57@gmail.com
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Original Message:
Sent: 10-28-2023 18:25
From: Parker Leigh
Subject: How to find a part no longer available from manufacturer
Find a good machinist who can make a "twin" of the existing part. Make a pattern of the missing part;s location on rim and inside of case if necessary.
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Parker Leigh RPT
Winchester VA
(540) 722-3865
Original Message:
Sent: 10-28-2023 16:50
From: Ashley Turner
Subject: How to find a part no longer available from manufacturer
Hello Friends,
A client has an Estonia 5'6" grand model 168 ca 1999.
After a move, the corner brackets of both lid hinges were lost.
I have been in contact with Estonia and they no longer have that part available. The hinges they have now are not the right size, by a long shot.
I have looked online and cannot find a good match. I am reluctant to repurpose a bad match because that would mean altering the high gloss finish.
How do I go about either finding or creating a part that the manufacturer no longer has?
A machinist? A 3D printer?
Thanks, Ashley Turner
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Ashley Turner
Ashburn, VA
703-657-9404
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