Pianotech

  • 1.  Ivorite

    Registered Piano Technician
    Posted 20 days ago

    Greetings all. Happy Spring.

    I have a client with a Yamaha C2 where the keytop are falling off. She would like to have them replaced with genuine ivorite. Does anyone know where one can get a full set of replacement ivorite? I have tried the execrable Yamaha 24x7 website to no avail.



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    Karl Roeder
    Pompano Beach FL
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  • 2.  RE: Ivorite

    Member
    Posted 20 days ago
    The new ivorite from Yamaha is designated as not for sale. I would suggest contacting Yamaha to see if they will provide it as warranty materials and labor or what else they can offer. How old is the piano? They do cover some out of warranty keytops. Be prepared with model, serial number, possibly pics.

    Deb

    5 Tarr's Lane WEST
    Rockport, MA  01966
    978-546-8428





  • 3.  RE: Ivorite

    Registered Piano Technician
    Posted 20 days ago

    Thanks Ms. Legg.

    If the originals are in good shape, and none have gone missing, could you re-attach them?



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    Karl Roeder
    Pompano Beach FL
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  • 4.  RE: Ivorite

    Registered Piano Technician
    Posted 20 days ago
    Karl,

    have you tried calling them?  (800) 854-1569

    Peter





  • 5.  RE: Ivorite

    Registered Piano Technician
    Posted 20 days ago
    At Northen Florida University there were dozens of 10 - 12 year old P22 with keytops coming loose. Yamaha paid to have them replaced. 

    Wim





  • 6.  RE: Ivorite

    Posted 20 days ago

    Cost to your client is about $400 for the set plus installation. My guy is $450 plus I Uber Deliver them to his shop from the client’s house (way faster!!!). 

    The single item T0491911 is for the 1/3 of an octave needed to complete the set. 

    I’ve reused them, but I’ve seen them crack after installation and the colors of the replacement may not match. 

    7 x Z2680910 - $25.57 - MSRP: $51.14

    1 x T0491911 - $11.68 - MSRP: $23.36



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    Vincent Chambers

    Apollo Piano | Stanford
    San Francisco, Chico CA
    (530) 924-4469 Mobile; 732-642-1100
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  • 7.  RE: Ivorite

    Registered Piano Technician
    Posted 20 days ago

    Mr. Chambers,

    Thank you for the part numbers. I'll be calling Yamaha on Monday. Pray tell where did you find the part numbers?



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    Karl Roeder
    Pompano Beach FL
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  • 8.  RE: Ivorite

    Posted 20 days ago

    In a text message somewhere… 😬 

    My assistant keeps a spreadsheet  of every part number we order as well, because they can be difficult to locate. 

    We encounter a fair number of warranty keytop issues in the SF Bay Area but they are older cases now (problem resolved.) 

    We just did a YUS5 and chose to reuse the original tops  but one cracked. I have the replacements in my car and fingers crossed the color matches! 

    Vince 



    ------------------------------
    Vincent Chambers

    Apollo Piano | Stanford
    San Francisco, Chico CA
    (530) 924-4469 Mobile; 732-642-1100
    ------------------------------