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Mystery buzz - any suggestions?

  • 1.  Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-01-2024 11:30

    Hello,

    I need the assistance of the hive to try to diagnose a mystery buzz in a grand.  This buzzing sounds classically like a pen/pencil is sitting on the strings when you depress the key and the hammer strikes the strings.  After full inspection of the soundboard, bridges, plate, dampers and back action I have yet to replicate the sound or find any foreign objects in the piano; no noticeable cracks in the bridges. This mystery buzz comes and goes seemingly on a whim.  I thought that would be a good indication that it was due to humidity/temp fluctuations.  This piano has a dampp-chaser on it.  The client says they monitor the temp/humidity regularly and it's not changing much.  The only theory I've managed to come up with is that potential swings in the weather create a perfect combination which possibly creates enough flux in the soundboard/damper guide rail that somehow the damper wires might make contact with the string when the key is pressed. 

    Just as quick as the buzzing starts, it seems to remedy itself.  The original night they called when I witnessed the buzzing, I could not find a cause over the phone.  I arrived next morning (approx 12-14 hrs later) to inspect closer only the buzzing was no longer happening and nothing we did would cause any buzzing.  The damper wires were where they were supposed to be and were clearing the strings fine.  The client was good for a month and a half without issue and is now in contact again saying more notes are starting to do this buzzing this time above middle C in addition to the original tenor notes....What do you guys think?  Any suggestions? 

    Thank you!!

    Amanda



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    Amanda Casanova, Associate
    Ivory52
    New Richmond, WI
    651-253-3792
    ------------------------------


  • 2.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-01-2024 11:46
    Hello Amanda,

    It could be the rods that support the Piano Life Saver are slightly in contact with the soundboard....

    Allan Sutton, m.mus. RPT, TEC
    www.pianotechniquemontreal.com





  • 3.  RE: Mystery buzz - any suggestions?

    Posted 02-09-2024 07:57

    I echo what Allan said.  I had a Steinway grand at a church and two notes around Middle C would cause something to vibrate.  I went crazy until I figured out that the rods supporting the PLS were causing a buzz.  The rods were just placed on top of the posts and not attached. I  wrapped the ends coming into contact with the posts with fallboard felt and that took care of the problem. 

    Also, sometimes there is something in the room that could be vibrating in sympathy with a certain note or notes.  I had a piano with a vibration and it took me a couple of visits to figure out that it was a section of glass in a grandfather clock that was sitting 5 feet away from the piano. 



    ------------------------------
    Patrick Greene
    OWNER
    Knoxville TN
    (865) 384-6582
    ------------------------------



  • 4.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-01-2024 11:56
    Amada

    My initial thought was the damper wires touching the strings, but you say there is plenty of clearance. I would still look at that, especially when the note is hit hard. The strings do vibrate sideways as well as up and down. 

    If that isn't it, are you able to determine which of the three strings are causing the buzz? Look at the bridge notching. I've seen the notch in the front part of the bridge touching the string. 

    Wim Blees





  • 5.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-01-2024 13:21

    I did check the dampp-chaser rods and put some felt in between the rods and soundboard, that clearance was close. 

    I will have to inspect the bridge notching again as well as the damper wire positioning.  Basically, it sounds like I'm checking all the right things; there no new anomalies to be aware of but I need to go back with a finer tooth comb...Thank you Wim and Allan for your suggestions and confirmation that I'm on the right track.



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    Amanda Casanova, Associate
    Ivory52
    New Richmond, WI
    651-253-3792
    ------------------------------



  • 6.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-01-2024 13:42

    Amanda,

    How old is the humidity control system? 

    Regardless, check every component for proximity to the soundboard, including the baffle. This often gets dislodged when replacing pads, but also if it is one of the newer ones with the hanging brackets for the humidifier rod, the thickness of the hook sometimes does not allow the baffle to remain tight on the crossmembers and can push it up against the soundboard.  If it's an older system, check the tightness of the dehumidifier clips to the rods themselves as they loosen up in time due to the heat. Finally on rare occasions a humidistat will buzz. 

    If a process of elimination eliminates the PLS, check for a hairline rim separation. I have had a few of these which took serious detective work to find. One in particular was a Steinway D that would buzz ONLY at around 43% RH. One or two points above or below that and the buzz was gone. Eventually I traced it to a hairline separation at the front on the wrasten (belly rail) under the dampers. This was quite a job to fix it but I did. I lost some hair on that one. 😉  Those rim issues definitely come and go. 

    One other thing I can think of is check the holes in the soundboard where the nosebolts go through. I have had at least two instances where they were off center enough to contact the board under certain conditions. Really nice buzz just like you described was the result. Fixed with a file. 

    Keep us posted.

    Peter Grey Piano Doctor 



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    Peter Grey
    Stratham NH
    (603) 686-2395
    pianodoctor57@gmail.com
    ------------------------------



  • 7.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-01-2024 13:36

    May not be anything that has to do with the parts so far being discussed. Have you checked for loose screws? A common one that I find is the guide hole mounted inside the rim on the right side that holds the pin in the lid to prevent it from moving around when closed. (Sorry, don't know the name for that part.) Three mounting screws that are frequently overlooked. Also, things like all those tiny screws in the lid hinge and the possibility that it could simply be the front part of the lid vibrating against the back part when opened and lying flat. Doesn't take much of a warp for that to start vibrating. Could also be key upstop or rest rail nuts that are loose. Plus any assortment of action part screws. None of these have to be more than a tiny bit loose to cause rattles when the humidity is off.



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    Geoff Sykes, RPT
    Los Angeles CA
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  • 8.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-02-2024 07:04
    I think “lid lock plate” is the term you’re looking for, Geoff. It’s something I look at every time I tune a grand, esp. Yamahas.

    Bob Anderson, RPT
    Tucson, AZ




  • 9.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-01-2024 15:29
    Amanda,

    Did you check the room? Pictures on the wall, cup and saucer in the china closet, etc.
    Time of day, sun warming the room.

    John





  • 10.  RE: Mystery buzz - any suggestions?

    Member
    Posted 02-01-2024 17:25

    What brand and model is the piano ?  I had a Petrof grand here that had a buzz that would come and go. The problem turned out to be the lid lock mechanical parts inside the stretcher. Painting on some liquid rubber electrical tape fixed it. In another unusual case travelling paper on flanges had not been torn flush and certain frequencies caused the paper to vibrate. No joke. I believe that piano was a Feurich grand owned by a teacher. The sound was making her insane



    ------------------------------
    James Kelly
    Owner- Fur Elise Piano Service
    Pawleys Island SC
    (843) 325-4357
    ------------------------------



  • 11.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-01-2024 18:35

    These are all serious contenders. FIRST thing I do for this is tighten every screw in existence on the piano (that can be reached) repeat EVERY one. Hinges, hardware, case, etc everywhere. 

    Be careful putting felt in contact with a DC rod. Not something I would recommend except as a diagnostic. Their UL listed rating would not cover that. 

    Peter Grey Piano Doctor 



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    Peter Grey
    Stratham NH
    (603) 686-2395
    pianodoctor57@gmail.com
    ------------------------------



  • 12.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-01-2024 20:29

    That lid lock idea is diabolical! Pressing down on the plunger should give some indication. I once had a buzz on a YC that was the stretcher itself, there were two plate screws that secured it in middle section that fixed the buzz when tightened.



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    Steven Rosenthal RPT
    Honolulu HI
    (808) 521-7129
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  • 13.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-02-2024 08:29

    All great suggestions.

    On trick that I often use is to lay my finger on the agraffe and just barely choke off the strings while playing the note. This cuts down to volume of the strings and often makes it easier to locate from where the buzz is originating. In Capo sections I lay mt thumb on the bridge pins and barely choke off the strings. If you don't like touching the strings then wrap your finger in thin felt, a hankie, or paper towel. You can also use thin mutes right next to the agraffe or bridge pins if you have to crawl under the piano while playing the note. Support pedal rods are also suspect candidates.

    This trick often works quite well.



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    Tremaine Parsons RPT
    Georgetown CA
    (530) 333-9299
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  • 14.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-02-2024 06:43

    Is there a guitar sitting close to the piano on a guitar stand? Sympathetic vibration from a string on the guitar can cause a buzz. 



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    Patsi Franklin RPT
    Maitland FL
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  • 15.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-02-2024 12:26

    Hi Amanda,

    Thanks for all the details. I have two questions for you. First, what brand of piano (and model if applicable) is it? Second, do you know which section of notes causes it when it happens?

    My initial thoughts are that it could be an object stuck under the plate. I know you said you've checked and double checked for objects, but I would give that one more try, maybe with a magnet. Paper clips are notorious buzz-causers.

    If it's happening in the treble ranges, it might be something stuck near the V-bar.

    If it's in the damper range, it could be a misaligned (or missing) damper guide rail bushing. 

    It could also be a synthetic buzz with something in the room. If there are other instruments, picture frames, windows, ceramic pieces, or a host of other things nearby, any one of them could be the culprit.

    I wish you luck in your hunt. Finding clicks and squeaks is relatively easy. Buzzes are about the hardest sounds to track down. 



    ------------------------------
    Benjamin Sanchez, RPT
    Piano Technician / Artisan
    (256) 947-9999
    www.professional-piano-services.com
    ------------------------------



  • 16.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-02-2024 12:51

    Everyone has given such great suggestions! 

    I had a client two days ago who had the same problem. The buzz comes and goes, and it happens on many notes. There was brass and glass all around the room.

    Yes, it did turn out to be a pencil that was hidden under the plate. I don't know how it got there.

    As Benjamin said: My initial thoughts are that it could be an object stuck under the plate. I know you said you've checked and double checked for objects, but I would give that one more try, maybe with a magnet.

    Amanda, did you look everywhere under the plate with a small mirror and bright light?

    Paul



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    Paul Brown, RPT
    Past President
    Piano Technicians Guild
    Vancouver, BC Canada
    Email: ipp@ptg.org
    ------------------------------



  • 17.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-02-2024 12:58

    A customer and I searched for about 20 minutes in her upright.  We looked all around and even moved the piano away from the wall. Turned out it was a loose screw in a wall plug cover!

    Ya never know!

    Paul

     






  • 18.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-02-2024 13:29

    The response on my question has been so insightful!!!  Thank you all so much for your thoughts on this!!

    The piano that I'm troubleshooting is a Schimmel grand from the mid 1970's.  It has a semi-ornate case with shaped legs, detailing on the front of the case and scroll work trim on the outside of the rim. (I did not think to check any of the scrolling yet to see if it has loose glue joints - I will be).  The buzzing was coming from 3-4 notes around the tenor break, they were not consecutive notes, and I didn't have the foresight to write down which notes they were exactly since I thought I'd see the piano in person the next day.  I only got to hear the buzzing over a video phone call, so trying to navigate the client around the piano was tricky but that was why I agreed to see it in person the next day so I could do it myself. Now the buzzing is coming from a couple of notes above middle C in addition to the original notes.  It seems to be totally dependent on the day.  I live about an hour 30 from this piano so it's not like I can quick pop over the day it's happening.  I actually have an inspection scope I plan to run under the plate to see if I can see anything - finally an excuse to use it! lol

    I plan to go through your list of suggestions until I discover this buzzing.  The most daunting thing to me is how on earth do I narrow down variables so I can hopefully catch this buzzing in person?! Not having a humidity/temp signature pattern and feeling totally random is probably the most difficult part of the problem...

    I'll be sure to let you all know what it is when I finally make the discovery!

    Amanda



    ------------------------------
    Amanda Casanova, Associate
    Ivory52
    New Richmond, WI
    651-253-3792
    ------------------------------



  • 19.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-02-2024 16:09

    If there is an "emblem" on the plate, it could very well be not part of the casting but a "glue on" sort of thing (and now partially loose). This was the situation on grand I was called in to troubleshoot a few years ago. I only found it by putting my fingers on everything everywhere while the offending note was being played. Looked perfect from above but one corner of it had come loose  buzzing like mad sometimes.  Easy fix once found. 

    Peter Grey Piano Doctor 



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    Peter Grey
    Stratham NH
    (603) 686-2395
    pianodoctor57@gmail.com
    ------------------------------



  • 20.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-03-2024 07:34
    Hi Amanda,

    Another item of thought to look at is to tighten the damper tray and screws related to that area. It happened once that I was looking all over the place and come to figure out that the screws on the tray was loose enough. Also the screws for the metal brackets holding the sostenuto rail is a good candidate.

    Victor Bélanger
    Belmont, MA




  • 21.  RE: Mystery buzz - any suggestions?

    Posted 02-03-2024 08:10

    I had a buzz the professor and I searched for. We checked lamps and room fixtures. Couldn't find it. Later the prof thought it came from the leg. He wrapped some felt around the right castor and that was it. Amazing that with the weight it rattled. Isn't there a rod that goes up through the leg on some grands? I think that was it.



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    Keith Roberts
    owner
    Hathaway Pines CA
    (209) 770-4312
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  • 22.  RE: Mystery buzz - any suggestions?

    Member
    Posted 02-03-2024 10:28

    The dampp chaser could be suspect if rods/baffles/wires are too close to the soundboard. Not sure where you put the felt but nothing should be in contact with the rods. If it is a full system with a water tank check where the plastic baffle sits and any of the rods that suspend the tank. The clips holding the dehumidifier rods need to be snug where they screw into the beams at the belly rail end and tail. The water probe screw and wingnut need to be tight and the smart heater bar should be fully seated in the clips



    ------------------------------
    James Kelly
    Owner- Fur Elise Piano Service
    Pawleys Island SC
    (843) 325-4357
    ------------------------------



  • 23.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-03-2024 14:23
    I would definitely check the nuts on the key upstop rail. Any slight looseness can buzz. I think lid hinge screws were mentioned, another good possibility. If the key cover has hinges, sometimes the pin inside the hinge will buzz. You can inject boiled linseed oil into the hinge, I have used raw hemp oil. Both will gel after a bit and stop any movement. Any fall (key cover) springs located inside the action cavity to prevent it from falling too fast…any screws and/or wood strips along the stretcher. Also the ferrules on legs can buzz, as well as the casters themselves.

    Good luck! It can be very frustrating, but boy does it feel good when you find it!

    Joe Wiencek




  • 24.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-03-2024 16:17

    For the sake of efficiency best to have one person play the offender while you go around touching everything. Usually when you put your hand a rattler it stops. Then you know you found it.  Very difficult to do it alone. 

    Peter Grey Piano Doctor 



    ------------------------------
    Peter Grey
    Stratham NH
    (603) 686-2395
    pianodoctor57@gmail.com
    ------------------------------



  • 25.  RE: Mystery buzz - any suggestions?

    Member
    Posted 02-03-2024 17:12

    Peter mentioned something about a loose emblem on the plate. Schimmel had an anniversary grand with a special emblem on the plate . oNLY 250 PIANOS WHERE MADE THAT YEAR THE STARTING SERIAL NUMBER WAS 25000. tHE sCHIMMEL HERE WAS ONE OF THE 250. tHERE MAY ALSO BE SOMETHING GLUED ON THE INSIDE OF THE RIM. fINALLY SOMEONE MENTIONED THEY FOUND A BUZZ COMING FROM THE BRASS COVERING AT THE BASE OF A LEG  JUST ABOVE THE CASTER.



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    James Kelly
    Owner- Fur Elise Piano Service
    Pawleys Island SC
    (843) 325-4357
    ------------------------------



  • 26.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-04-2024 10:45

    Interestingly, I just checked with the tech involved with that piano that had the emblem buzz. It WAS A SCHIMMEL! 

    Peter Grey Piano Doctor 



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    Peter Grey
    Stratham NH
    (603) 686-2395
    pianodoctor57@gmail.com
    ------------------------------



  • 27.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-04-2024 16:10

    I also repaired exactly the same type of buzz on a Schimmel grand from 2007. The problem appeard 4 years later.

    It was a round decoration on one of the plate holes. I thought it was part of the casting, and not a separate piece, so it was very difficult to find.



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    Jerry Cohen, RPT
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  • 28.  RE: Mystery buzz - any suggestions?

    Member
    Posted 02-04-2024 22:51
      |   view attached

    here is a picture of the Schimmel Plate Emblem



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    James Kelly
    Owner- Fur Elise Piano Service
    Pawleys Island SC
    (843) 325-4357
    ------------------------------



  • 29.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-05-2024 19:12

    Here to second Peter Grey's suggestion of having the customer play the offending notes while you go around touching everything. I start with the big stuff. Grab and hold the lid, lid prop, fallboard, lyre, humidifier, chandelier, wall, windows, etc. If anything stops the buzz, experiment more with that and see what you have to grab to reproduce it. The last difficult buzz I had, I was under the piano pressing on different parts of the sound board and ribs with my hand while the customer played the note. I found that if I pressed on one section it stopped the buzz. It ended up being some excess hardened glue in a gap where the soundboard was glued to the rim. I cut it off with a knife and the buzz went away. But none of this works if the piano isn't buzzing when you're there. 

    Another strategy I often use is knocking on stuff with my knuckles. Similar to knocking on a wall to find studs, you're giving it a sharp rap and listening for changes in the sound. If you knock on the soundboard and it's a nice clean hollow sound, you're good. If you knock and there's a click to the sound, investigate further. Knocking on ribs is a good way to see if one is separating slightly. You'll get a "crack" as the gap in the wood closes from the force of your knock. Knocking on the bottom of a soundboard can help you find a coin hiding under the plate because the coin jumps a little when you knock in the right place. Knocking on the lid could help you find a loose hinge screw. You get the point. 

    I also try to categorize the "timbre" of buzzes in my mind. I like to think that I can tell the difference between metal on metal, metal on wood, and wood on wood. At least sometimes. If I hear metal on metal, I look for things like damper wires on strings, pedal rods with worn away rubber bushings, loose casters, etc. The other categories are trickier. 

    Good luck, and remember to update us when you find the buzz :-)



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    Anthony Willey, RPT
    http://willeypianotuning.com
    http://pianometer.com
    ------------------------------



  • 30.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-05-2024 19:41

    I have a customer with a late model Schimmel Grand that had a pesky buzz.  Finally traced it to the treble key block pin being not quite snug.   



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    David Stanwood
    stanwoodpiano.com
    stanwood@tiac.net
    508-693-1583
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  • 31.  RE: Mystery buzz - any suggestions?

    Registered Piano Technician
    Posted 02-06-2024 15:53
    1) If the piano has a lock in the stretcher, check it. They have been known to buzz/vibrate. Another tech helped be locate that one.

    2) At one time Yamaha fit short pieces of black rubber tubing over the hinge pin tails, possibly to protect the finish from direct contact with the metal pin. I once traced a buzz to dried cracked rubber hose on both hinge pins. I removed the crumbling rubber, and the buzz was gone. Hero!

    Doug Garman, RPT