I like to call these a "count your blessings" type of situation. Most pianos that can even make it that old are lucky to be playing or even tuneable at all. Thankfully this is pretty much to be expected from action parts this old - so the good news is you don't have to worry about trying to fix it LOL. I encourage people to let me update their action to all new parts when their piano is older than 70+ (usually WNG performance carbon composite parts). This is really the only way to ensure no more clicks and a beautifully silky action that will play like butter. You could treat ALL the action glue joints, which I have done before, but at the end of the day you still have 100 year old parts that will not perform that great regardless of clicking noises, and you will still probably have clicking noises in most cases. And as the weeks and years go on the parts are only getting older and will continue to get more worn out and increasingly more clicky. When your tires get bald they will still take you to the store. Actually even after your tire has blown you can still get to the store, though ride quality will be affected. Time to change tires 😉
Original Message:
Sent: 02-21-2025 11:53
From: Garry Gambill
Subject: Suggestions to repair Upright clicking noise
Mr. Greene,
I have a video for you to review however software programs have changed to a point I have not been able to figure out how to attach. If you have a different email that I can sent it to, let me know. Please excuse the delay in responding to your request as it was a challenge meeting up with my customer and getting the pdf image attached. I am seeking input on how to resolve/repair clicking the action of this Wagner upright piano. Based on Piano Atlas it was built circa 1920. I would like to provide some background of my experience with this action so you have some idea of what I have done so far.
I have tuned this piano at least 4 times. Initially I had not noticed any clicking when tuning. This piano had most of the bridle straps were broken or decomposed due to age. The first tuning turned out ok after many years of neglect. Subsequent tunings I noted some clicking was prevalent only in various 2nd and 3rd octaves, applying CLP to the joints seemed to help that time. However, at a later tuning, the piano owner marked multiple keys that were clicking. I removed the action to take home to my work shop. At that time, various keys in the 3rd thru 5th octaves had clicking.
Thus, pivot points, jacks, hammer butt as well as each note felts were slightly fluffed up with a voicing tool, changed the bridle strap plus wire adjustment, changed the hammer rail felt, etc., etc. In summary, a colleague in the area, coached me on this and more processes. In addition, I have referenced Reblitz. Results had no significant change.
As you will see in the video, clicking appears to occur after releasing the key and the jack hits the hammer felt butt. Is it possible I have the bridle strap too taunt? Do I need to replace all 88 butt felts?
This repair has become personal, frustrating, and embarrassing. Any suggestions or what am I missing?
Cordially,
Garry
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Garry Gambill
Greenbush MN
12184520223
Original Message:
Sent: 02-11-2025 18:42
From: Patrick Greene
Subject: Suggestions to repair Upright clicking noise
If you can take a video, that would be helpful to help us figure it out for you.
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Patrick Greene
OWNER
Knoxville TN
(865) 384-6582
Original Message:
Sent: 02-11-2025 18:34
From: Garry Gambill
Subject: Suggestions to repair Upright clicking noise
Gentlemen,
Thanks for your time to review this issue and suggestions of things to look for. I have placed a call to my customer to schedule an appointment, hopefully this Friday. I will reply back on what I find.
--
Cordially,
Garry Gambill
(218) 452-0223
Original Message:
Sent: 2/10/2025 7:14:00 PM
From: Garry Gambill
Subject: Suggestions to repair Upright clicking noise
I am seeking input for some ideas on where to find and/or repair clicking sound in the action of a Wagner upright piano. Based on Piano Atlas it was built circa 1920. Without being redundant based on your experience, I would like to provide some background of my experience with this action.
At the initial tuning, clicking was prevalent only in the 2nd and 3rd octave however Protek seemed to help that time. Subsequently, at a later tuning, the piano owner marked multiple keys that were clicking. I removed the action to take home to my work shop. At that time, various keys in the 3rd thru 5th octaves had clicking. Thus, pivot points, jacks, hammer butt as well as each note felts were slightly fluffed up with a voicing tool, changed the bridle strap plus wire adjustment, etc., etc. In summary, a colleague in the area, coached me on this and more processes. In addition, I have referenced Reblitz. Results had no significant change. Now is repair has become personal, frustrating, and embarrassing.
Any suggestions or what am I missing?
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Garry Gambill
Greenbush MN
12184520223
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