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In my career I have had only one major institutional customer, a local junior college with just over 50 pianos. Others may have had much more CAUT level experience than me, but... I created an Excel ...

I'm not sure if this is relevant, but regarding Vincent's post. It's my understanding that one of the changes that Yamaha made when they added the "X" was that they switched to Roseau wire. ------------------------------ ...

Anyone have any actual experience removing black stains from ivory. I think it's Minwax pentrating stain apparently used to blacken the sharps but transferred to the ivory via fingers before it was dry. ...