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Cracked sound board

  • 1.  Cracked sound board

    Posted 02-20-2023 19:37
    I'm considering buying a Yamaha G1 built in Japan in the late 1980s, and refurbished in Japan in 2003.  It appears to be in pristine condition, but I just learned from the person who has been tuning it that there is a crack in the sound board. In his opinion he didn't think that I should view this as a big deal as the piano still has a great sound to it.  What do you think?  Is this a dealbreaker, or as he says, not a big deal?
    Any advice is appreciated!


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    Keely Croxton
    Worthington OH
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  • 2.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-20-2023 19:45
    A crack in a soundboard is not necessarily a problem, but it could be. But there is a red flag in what you're saying.  The Japanese don't restore pianos. They sell them to wholesalers who turn around and sell them to customers in the US. If this piano just came from Japan, it's not the soundboard that would be a problem. I would suggest you test a bunch of the tuning pins before buying the piano. 

    Is the person selling the piano a dealer?  






  • 3.  RE: Cracked sound board

    Posted 02-20-2023 19:53

    Thanks for the reply Wim! The person selling the piano was living in Japan and said the piano was refurbished there in 2003, and I think that's when they bought it.  They they moved back to the US in 2006 and brought the piano with them. Does that sound plausible?



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    Keely Croxton
    Worthington OH
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  • 4.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-20-2023 19:58
    There are many stages of "refurbishing".  Are you a piano technician?





  • 5.  RE: Cracked sound board

    Posted 02-20-2023 20:23

    No I'm just interested in buying a used baby grand. 



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    Keely Croxton
    Worthington OH
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  • 6.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-20-2023 20:37

    Hi Keely,

    A lot of our advice can only go so far because we haven't seen the piano in person. However, it's great that there's already a piano technician involved. I would ask him what his honest impression of the condition of the piano is. 

    Additionally, if I were in your shoes, I would hire my own technician (preferably an RPT -https://www.ptg.org/about/registered-piano-technician) to evaluate the piano independently. It never hurts to get a second opinion, especially one that's unbiased. Make sure to ask what work it needs and get a quote before you buy, so you know what you're walking into. 

    In answer to your original question, no, a crack in the soundboard is usually not a big deal as long as the piano still sounds good. 



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    Benjamin Sanchez, RPT
    Piano Technician / Artisan
    (256) 947-9999
    www.professional-piano-services.com
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  • 7.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-20-2023 21:30
    I would suggest you contact a piano tuner in your area and have him/her evaluate the piano before you buy it. 

    Go to PTG.ORG and click on "find a technician". 





  • 8.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-21-2023 08:43

    Yes, its important to have an expert NOT associated with the sale to examine it and advise you. 

    When an owner says "refurbished", 90% of the time they have little to no idea of what was actually done. It could be as little as filing hammers and a little regulation (which is really just normal maintenance). 

    Yamaha Corp. is not fond if bringing pianos over here that were intended to remain in the East. Our more extreme climate can adversely affect them over time. Be careful. 

    Peter Grey Piano Doctor 



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    Peter Grey
    Stratham NH
    (603) 686-2395
    pianodoctor57@gmail.com
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  • 9.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-21-2023 10:59
    More than not fond – unless they've changed their policy, they won't sell you parts for it, if and when you need them. They know by the serial number where it was made. This is (was?) their way of protecting their domestic dealer network. If that is no longer true, please correct me. 

    Mark Schecter, RPT
     | |   | | |   | |   | | |   | |   | | | 






  • 10.  RE: Cracked sound board

    Posted 02-22-2023 11:08

    It has been quite a while since that has been the case. 



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    David C. Brown RPT
    Garland TX
    tunermandb88.com
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  • 11.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-22-2023 12:10
    Thanks, David. Do you know if they just gave up on trying to stem the flow of grey-market pianos? And now they will sell new parts for any used Yamaha without restriction? 

    Mark Schecter
     | |   | | |   | |   | | |   | |   | | | 






  • 12.  RE: Cracked sound board

    Posted 02-23-2023 08:49

    Not sure about stemming the tide or their reasons. My suspicion is it was too much bandwidth to administer and with COVID and their rise in parts prices it just made sense to do away with it.

    D



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    David C. Brown RPT
    Garland TX
    tunermandb88.com
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  • 13.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-23-2023 11:34

    This policy goes back WAY before covid...decades.

    Peter Grey Piano Doctor 



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    Peter Grey
    Stratham NH
    (603) 686-2395
    pianodoctor57@gmail.com
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  • 14.  RE: Cracked sound board

    Posted 02-23-2023 13:07

    Peter-

    Not sure what you are replying to. I was referencing  having to give a serial number before parts purchase to confirm place of manufacture and if they would sell parts for a specific piano. According to Yamaha Parts directly, that is a thing of the past.

    DB



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    David C. Brown RPT
    Garland TX
    tunermandb88.com
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  • 15.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-24-2023 16:54

    David,

    I guess I misinterpreted your comment. I was referring to the parts denial policy in general and how long this has been around. 

    Interestingly though I have found that if one whines enough and presents a good enough reason why certain parts should be allowed, there is some "flexibility" in recent years. 

    When I was in DC, one dealer in particular that does/did significant grey market sales admitted that in any one container load there is good (sometimes great) stuff, OK stuff, and junk. He has to take the bad with the good and try to weed out all the potentially bad ones. I saw the full range of this while there. There us risk involved, therefore ones profits need to cover the disaster situations too. 

    Peter Grey Piano Doctor 



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    Peter Grey
    Stratham NH
    (603) 686-2395
    pianodoctor57@gmail.com
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  • 16.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-21-2023 12:06
    Hi, 
    To understand your situation you away that the piano was first purchased by a person living in Asia?  This piano was most likely made for the Asian climate and might not have been intended for export.  

    Please search gray market pianos with the name David Durben or without.  You should find a page hub.Yamaha.com etc.  

    This might help you understand about purchasing this piano or one like it.
    Jessica 
    --
    Sent from Gmail Mobile





  • 17.  RE: Cracked sound board

    Posted 02-21-2023 12:21
    Since a piano can develop a crack by sitting in one location, isn't it an assumption that the crack was caused by moving it from Asia to here?  A piano can sound ok with a cracked soundboard, although the projection and singing quality is diminished, I think the one benefit is to use it as a lever to negotiate a great price.
    -chris






  • 18.  RE: Cracked sound board

    Posted 02-21-2023 16:32

    I don't think a G1 is a very good piano. The scale is very fore-shortened and reacts vigorously to humidity change, going out of tune quickly. Unless you live in a place where the humidity is very stable, plan on frequent tunings.



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    Ed Sutton
    ed440@me.com
    (980) 254-7413
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  • 19.  RE: Cracked sound board

    Posted 02-22-2023 08:13

    I really appreciate everyone's feedback and information.  It gave me new insights and led me to learn a lot more.  Your replies were invaluable!



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    Keely Croxton
    Worthington OH
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  • 20.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-22-2023 15:21

    I have always been skeptical about the claim that Yamahas sold in Japan were made for a different climate. Japan itself spans different climates, the northern island getting pretty cold in the winter and the southern islands being almost tropical. They certainly must have every bit as much humidity as we do!



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    John Pope
    University of Kentucky School of Music
    Lexington, KY
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  • 21.  RE: Cracked sound board

    Posted 02-23-2023 02:10

    It's not the humidity that's the problem. It's the lack thereof. In the southwest, specifically Las Vegas and southern Utah, we can get down to 5 percent humidity. That wreaks havoc on grey market Yamahas. 



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    Stewart Skouson RPT
    St George UT
    (702) 290-1145
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  • 22.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-23-2023 02:35

    That is my experience here in San Diego.  We don't usually have problems with grey market Yamahas because our humidity is normally around 45%.  But I wouldn't send one to Phoenix or the desert, or recommend them where the humidity is very low.  The store i used to work for used to sell grey market Yamahas.  In almost every case, the pins were quite on the loose side.  On one I tried using CA glue, even that did not work.  Some of the action parts were extremely dry and I had to rebuild some jack flanges that had become unglued from the wippens.  So, I agree with Stewart.  It's the dryness that causes the failures, and Yamaha does not want to extend their warrantee or accept any liability for failures.  I think that's the main reason for not offering any support.  I don't think the main reason is just to sell more new pianos.  Otherwise, they'd not offer any support or parts for used ones at all- just buy an new one.  And of course if you need action parts, just find another piano that's not grey market and use that serial number.  But any case parts missing or broken, you're outta luck. 



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    Paul McCloud, RPT
    Accutone Piano Service
    www.AccutonePianoService.com
    pavadasa@gmail.com
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  • 23.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-23-2023 07:35

    I don't believe there is any warranty issue involved as these pianos are (AFAIK) long past that point. The real issue is the consumer perception that can/will arise from seeing and hearing about Yamaha pianos falling apart...IOW "they must be junk so I'm not going to buy one". 

    Peter Grey Piano Doctor 



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    Peter Grey
    Stratham NH
    (603) 686-2395
    pianodoctor57@gmail.com
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  • 24.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-23-2023 07:55

    I own a grey market C5, and it's been a great piano. I live in PA and we definitely have more humidity than our western states.



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    Tim Foster
    New Oxford PA
    (470) 231-6074
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  • 25.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-24-2023 12:10

    Many years ago, on this forum, we discussed this.  I was not aware of failures, so I was skeptical about Yamaha's motives in denying requests for parts.  But some of the techs reported having glue failures in the piano structures.  These techs were in the Midwest and Eastern parts of the US.  So, there is some truth to the fact that the grey market pianos were built to live in a damp environment, and the wood was seasoned for it.  It must mean that their construction methods and wood preparation are different for export models than those made for Japan.  Sort of like taking antiques from England and importing them here.  They immediately fall apart as the glue joints fail.  I admit it is an attempt of Yamaha to discourage people from buying these, but they could be losing money not selling parts for them.  All you have to do is find a serial number for the same or similar model and you can buy the parts.  I haven't tried buying parts for a Japanese model lately, but I assume they still don't sell them.  If I lived anywhere east of San Diego, I'd definitely recommend a PLS full system for longevity.



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    Paul McCloud, RPT
    Accutone Piano Service
    www.AccutonePianoService.com
    pavadasa@gmail.com
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  • 26.  RE: Cracked sound board

    Registered Piano Technician
    Posted 02-24-2023 10:03
    Stewart, that makes sense. The one climate we have that they don't have in Japan is desert.





  • 27.  RE: Cracked sound board

    Posted 02-24-2023 10:21
      |   view attached

    Keely, it sounds like you have a good start with the piano tuner saying that the crack is not a big deal. As Benjamin and others described, you will want to have your own piano tuner-technician appraise the piano before you purchase. If you look over previous threads on this listserver you will find what the common analysis is for cracks and the several ways that they are repaired (such as using shims, using epoxy, and other). The combination of the appraisal plus the repair options (if necessary) will help you make your purchase decision.

     

    The real issue with a crack often occurs if the soundboard is starting to pull away from the ribs that are underneath; if the glue joint becomes compromised. Such a condition needs to be stabilized. My personal repair approach is to install two small-diameter round head wood screws on each side of the crack at each rib where there is an issue. Applied preferably from the top, otherwise from underneath. This stabilizes the structure and I have seen no subsequent degradation over multiple decades. Usually takes an hour or two of labor.

     

    The attached picture is not the greatest, but if you look carefully you will see three of the screws that I am referring to. Done about 35 years ago on a Steinway model OR and today it is just like the day that the repair was made.

     

    Regards, Norman



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    Norman Brickman
    Potomac Piano Service
    Potomac, Maryland
    potomacpiano@verizon.net
    https://potomacpiano.com
    (301) 983.9321
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