Hi, I'm going to be tuning a Yamaha upright piano next week at a high school that is only about 11 years old. A number of the key plastics are coming off and I am hesitant to do the repair since it seems like it's going to keep happening with other keys. I do know that Yamaha had some trouble with these. Is this covered under any warranties? If so, how would I go about getting this problem resolved? Thank you!
Great, thanks, Wim!On another note, I hope to be attending the convention, I would love to meet you in person!
I recently dealt with an 11 year old U1 with this problem although to date, only about 4 keys have come off.Carroll Arbogast